"They need microwave in rooms for business traveler or area to reheat food/ warm drink in am or due to cold"

"My stay at Royalton Park Avenue was disappointing and nowhere near a 5-star experience. The front desk staff were unwelcoming and inattentive — no help with luggage or even basic courtesy like opening the door. A simple request for a shower cap took nearly 5 hours. The room was spacious, but that’s the only positive. Overall, it felt like a 3-star hotel and not worth the price. "