"Breakfast is advertised as being available from 7. As we had a plane to catch we were keen to get it early. But hot food was not out until 7.15, fruit juice not until 7.20 and there was initially no bread to toast (just crumpets and muffins) and no butter. If breakfast is advertised from 7, everything should be available from 7, not 20 minutes later. very poor effort."
"There was a golden wedding lunch party on the Saturday I stayed and one couple brought their dog which constantly yapped all afternoon when they left it outside in the garden. It did not make for a very relaxing afternoon reading on the terrace."
"The rooms were upstairs from a skeavy pub. The pub was situated directly on a busy road. The room was hot and stuffy (no fan provided) so the window had to stay open. The traffic seemed to be roaring through my room. I had to beg for help carrying my bags up the stairs. English breakfast was offered but only with fried eggs (I can't digest fried food.). Coffee (no tea) was offered. I can't drink coffee. One of the worst places I stayed in the UK (& not cheap.)"
"This was a decent hotel and lobby is lovely and modern but rooms are tired and a bit scruffy. not terrible but little things like odd broken tiles in the bathrooms and mould on the silicone. Reception staff adequate but not overly helpful. bar staff on the other hand were great and very accommodating.
Great location for town and the Pier with lots of parking at the rear which is chargeable but not expensive.
could be a great hotel with a bit of TLC and maybe some retraining for reception...