"Great hotel for our first stay - it’s an old hotel which probably needs updating but that was part of the charm! Great location to get to all the sights and right next to Penn station which made it easy to get the subway. We went to a Knicks game at MSG and it was great to be so close and just walk across the road. Our room unfortunately had a broken door and air con but they upgraded us straight away to a better one with a great view. Rooms are plenty big enough and we had two adults, an 18...

"The room was exceptionally clean and very comfortable… the staff was especially awesome and helpful. Definitely we will stay there again. Great location! Thank you"

"Loved the daily room service. Got stuck in the elevator the first night, as the door wouldn't open. Would have loved it if breakfast were included in the nightly accommodation cost, but I guess this is New York. :)"

"Clean rooms, bathroom and lobby. Great service"

"The water pressure is so low."

"The Knickerbocker was wonderful! The staff were very friendly and helpful with any questions we had! The room was clean, had complimentary water available each day, plenty of towels, and bathrobes! We enjoyed the breakfast each morning, Gania was our server and was very friendly and kind! The only real critique was there were no hangers on the wall for towels/umbrellas/wet raincoats. We stayed over the weekend where it rained every day and having a place that was not in the enclosed closet...

"Room was clean, comfortable bed, pillows. Some of the walls in the bathroom were uneven. The door in the shower was loose and difficult to open you had to push hard. But over all very clean. In my first stay the drain in the shower was clogged. I waited till the next day texted the front desk, stated what happened and asked for a complimentary upgrade, and got a text immediately and was upgraded to a room with a terrace, too bad it was raining I was not able to enjoy it. The staff was good but...

"This is an excellent location, central to everything and steps away from subway. Hotel staff were super friendly and accommodating. Room was very clean. Lobby was lively and inviting to work in or just hang out. I also liked the low-light vibe throughout, however, it was difficult to put make-up on in my room which is the only drawback. Overall, I felt it was great value for the area and I would book there again."