Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The family friendly atmosphere is wonderful. My kids didn't want to leave. The rooms were clean and comfortable. The breakfast was delicious and huge. Dinner was yummy too. Portion sizes are big. We can't wait to come stay again. Nao San is a great hostess.
The family friendly atmosphere is wonderful. My kids didn't want to leave. The rooms were clean and comfortable. The breakfast was delicious and huge. Dinner was yummy too. Portion sizes are big. We can't wait to come stay again. Nao San is a great hostess.
Amber
Reviewed February 16, 2026Reviewed February 16, 2026
Negatives first - this hotel is abit out the way, so if you plan on going, it might be worth more than a day trip/more than one night stay. The arcad/entertainment rooms are very dated and could use some investment. Maybe opt for a lake view, we chose Fuji but as it was cloudy it wasn’t the best view in the world. That’s it....
Positives - shuttle bus service from the train/bus station is fantastic. Check in was smooth and easy, the room was beautiful (room 807), dinner was clearly lovingly...
Negatives first - this hotel is abit out the way, so if you plan on going, it might be worth more than a day trip/more than one night stay. The arcad/entertainment rooms are very dated and could use some investment. Maybe opt for a lake view, we chose Fuji but as it was cloudy it wasn’t the best view in the world. That’s it....
Positives - shuttle bus service from the train/bus station is fantastic. Check in was smooth and easy, the room was beautiful (room 807), dinner was clearly lovingly...
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
Amazing stay experience with the breathtaking view of Lake Kawaguchi and the magnificent Mt. Fuji from your room literally in and out.
The room was tidy and spacious with the ceiling tall window and the comfortable terrace sofa. The staff and the service was very friendly, approachable yet has a first class detailed hospitality. The property was highly designed well on how you spend the time in both in the room and in the woods by the nature. Definitely recommend for any group if any age!!
Amazing stay experience with the breathtaking view of Lake Kawaguchi and the magnificent Mt. Fuji from your room literally in and out.
The room was tidy and spacious with the ceiling tall window and the comfortable terrace sofa. The staff and the service was very friendly, approachable yet has a first class detailed hospitality. The property was highly designed well on how you spend the time in both in the room and in the woods by the nature. Definitely recommend for any group if any age!!
Elisa
Reviewed October 31, 2020Reviewed October 31, 2020
This place was amazing from the moment we arrived. Taking your shoes off upon arrival is a must (as it is in most Japanese Places). Our bags were carried up to our room and we were served green tea. We were told about the amenities and even walked down to the onsens available. We had a room with our own hot spring tub on the balcony which I recommend that you book. The views of the lush green trees and mountains made for a picturesque and relaxing backdrop.
The dinner and breakfast...
This place was amazing from the moment we arrived. Taking your shoes off upon arrival is a must (as it is in most Japanese Places). Our bags were carried up to our room and we were served green tea. We were told about the amenities and even walked down to the onsens available. We had a room with our own hot spring tub on the balcony which I recommend that you book. The views of the lush green trees and mountains made for a picturesque and relaxing backdrop.
The dinner and breakfast...
One of the most beautiful, peaceful, serene hotels we have ever stayed at! Located in area with lots of trees. Private onsen is simply amazing. The Japanese breakfast was the best we have ever had. Highly recommend!
One of the most beautiful, peaceful, serene hotels we have ever stayed at! Located in area with lots of trees. Private onsen is simply amazing. The Japanese breakfast was the best we have ever had. Highly recommend!
Tinsay
Reviewed November 6, 2024Reviewed November 6, 2024
Amazing dinner in the hotel restaurant. The Wagyu beef was melt in your mouth fantastic. Great wine. The private onsen was perfect and so relaxing at the end of the night. Super comfortable bed and spacious room. Wish I had booked two nights. My only complaint is the coffee in the room is more espresso style and I love a big hearty cup of coffee in the morning. The hotel doesn’t offer coffee in the lobby which is a bummer. We didn’t add breakfast just because we don’t usually do breakfast....
Amazing dinner in the hotel restaurant. The Wagyu beef was melt in your mouth fantastic. Great wine. The private onsen was perfect and so relaxing at the end of the night. Super comfortable bed and spacious room. Wish I had booked two nights. My only complaint is the coffee in the room is more espresso style and I love a big hearty cup of coffee in the morning. The hotel doesn’t offer coffee in the lobby which is a bummer. We didn’t add breakfast just because we don’t usually do breakfast....
This place is incredible! Truly beautiful and serene. The staff were so kind and made you feel special. The cabins are gorgeous, and the food was delicious. I truly hope to come back for longer next time.
This place is incredible! Truly beautiful and serene. The staff were so kind and made you feel special. The cabins are gorgeous, and the food was delicious. I truly hope to come back for longer next time.
Bryan
Reviewed October 13, 2026Reviewed October 13, 2026
Very nice, clean hotel in the charming Gora neighborhood and although it is right next to the train station you will never hear the crowds or the train. The staff is very friendly and speak excellent English. Our private room for 4 with private bath was roomy for our family of 2 adults and 2 teens. The breakfast for 800 yen is quite good and the onsen is clean and therapeutic!
Very nice, clean hotel in the charming Gora neighborhood and although it is right next to the train station you will never hear the crowds or the train. The staff is very friendly and speak excellent English. Our private room for 4 with private bath was roomy for our family of 2 adults and 2 teens. The breakfast for 800 yen is quite good and the onsen is clean and therapeutic!