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"There is no regular coffee and no body soap."

"After prepaying around 3k for only two nights and two rooms and after a long day of traveling from the East Coast, my family was greeted by a sour-faced woman named Sandra who abruptly just said, "You want to check in?" with no smile and a blank stare. She continued to respond with a harsh rudeness to any questions we had. At one point she was argumentative. We had no congenial welcome whatsoever! The door knob to both of our rooms was loose, making it such an ordeal both to get in and out. In...

"The place is wonderful; the cabins were a bit cold in the night. The dinner was not satisfying and overall the hotel and dinner were expensive in relation to the services offered. Notwithstanding that, the experience to sleep in the park was exciting."

"Safe, clean, beautiful, friendly and helpful staff"

"There is no view from the room unfortunately. However we could see a elk both night."

"Great experience staying in a covered wagon for a night!"

"Really nice property and good restaurant downstairs"

"Wir waren ziemlich nah an der Straße untergebracht. Neben dem Lärm des Verkehrs war der Kühlschrank immer wieder laut, und auch der Ventilator im Bad war nicht leise. Man konnte den Ventilator im Nebenzimmer dadurch auch sehr gut wahrnehmen. Trittgeräusche aus der oberen Etage waren ebenfalls sehr gut wahrzunehmen, weil vermutlich die Trittschallisolierung fehlte. Wir hatten schon wesentlich ruhigere Zimmer.."

"What a drastic difference from Yellowstone’s Canyon Lodge! The room was larger and more updated, and the food options were much better. The kids also really enjoyed the heated outdoor pool and the free wildlife talk by a campfire with s’mores. The staff were all super friendly and helpful. The only downside for our family was the lack of self service laundry. The views from the back of the building were amazing! The food at the Mural restaurant was very good, but the views near sunset were...

"Perfect little spot and great location. Would definitely stay here again if I’m ever back in the area."

"Property was convenient to downtown. Quiet, clean, comfortable bed and pillows. Showers with towels, shampoo, conditioner and gel provided. Hair dryers available for use. Great amenities!!"

"The staff and accommodations were first rate. This was a great place to spend a few days. If we come back to Jackson will stay here again."

"Staff was very friendly and helpful. Nice place!"

"more like motel rather than inn"

"I had a great stay. The lodge was warm and comfortable, and the restaurant served a good breakfast and dinner."

"Great place to stay. Our third time there. Would stay again and again!"

"Great place! Parking lot was huge and hot tub was amazing after a long hike!!"

"Great!"

"Our room was clean and had everything we needed for one night."

"very dirty outside but the room was clean. No TV and Nothing in the room, no coffee and no frig."