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"Overall, the stay was disappointing due to outdated facilities. Essential amenities were missing—there was no mini-fridge and no functional air conditioning, making the room temperature uncomfortable. Additionally, there was a noticeable unpleasant odor in the room. Significant updates are needed."

"It’s a nice hotel, but not worth the price. The room was clean and so was the property."

"What a disappointment, especially or the price! This place is dated, uncomfortable, not as advertised, not ADA compliant, and has little to no amenities. The pictures make it look like a nice lodge similar to other areas in th park, but it is far from it. The dining room and other things shown in the pictures are in completely different buildings and not easily accessible. The lodges are all separate buildings with no elevators and not connected to the restaurants, registration, or anything...

"Great family place! Not super fancy but very clean and well maintained. Perfect for those who want something nice but don’t want to break the bank."

"Excellent location to town and the Park. Staff were welcoming and helpful. Room was clean and ready upon arrival. Free light breakfast was a lovely start to the early day going into the Park, always appreciate good hotel coffee. Walking distance to restaurants for dinner."

"The room was just ok. We drove 17 hours to get there and they told us they were overbooked and didn’t have a room for us. After about an hour of complaining they got us room. It wasn’t a terrible experience but the pictures on Expedia DO NOT match what the property actually looked like."

"Everything was very nice!"

"Any of the worst reviews you have read are true. We came out of them mountains hiking and camping. where We had better amenities. They list under two ranch names probably to hide bad reviews. Dirty is an understatement. Plus their horses are not probably cared for. Most of the guests where very disappointed. Could be a great place with better management. Shame just seems to be a money making place for them"

"Great staff and amenities. Rooms were little hotter but cooled down at night."

"Okay, I read the negative reviews about the noise and when I saw the ear plugs, I started to worry. But, it wasn’t as bad as some others have said. You de hear people walking above you, but I didn’t hear any talking or tv noise. Great location. Nice hot tub and pool. The staff in the lobby were nice and welcoming."

"The only issue was housekeeping that comes only on day 3 of your stay will only clean and stock the toilet , did not even make the beds. That was a first at a hotel! Rest was all great. Ofcourse we were not prepared for no AC when we are paying $400+ a night. But they gave us an extra fan that helped cool us down."

"Indoor pool was fun We loved the heated bathroom floor !!"