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"Great staff and amenities. Location was great too "

"Very clean and comfortable "

"To be honest I wasn’t expecting much with it being a budget hotel but it was clean and tidy and well presented with all the amenities that were needed. The staff from the front desk to the cleaning staff were all amazingly friendly and helpful which provided a great stay in Birmingham "

"Compared to my last visit, this experience was absolutely exceptional—this is the standard we were used to, and they are back! Every room was immaculate and beautifully presented. The team went above and beyond, surprising us with a bottle of champagne to kick off the celebrations. A huge shout-out to Matthew in the Madeline Bar—his attentiveness and professionalism were second to none. He made us feel truly special and ensured everything was perfect. The entire staff deserves recognition for...

"Clean and comfortable room. Staff were friendly and polite. "

"Yes"