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"Great place right in City Centre. 5 minutes to train station. Great staff, great rooms."

"Brand new hotel in a convenient location - easy walking distance to the station and the cathedral. Parking arrangements in the nearby Forum multi-storey worked well. Staff especially helpful while getting used to the new facility themselves. Quality of food excellent both at breakfast and for all-day dining in the ground floor open plan restaurant. Prices above average but value for money in terms of quality. We came here for the Three Choirs Festival and were pleased to find a good quality...

"Always love staying at this hotel. Staff are super friendly, the beds are so comfy and I love that you can watch Disney+ and Netflix on the TV."

"Another excellent stay in a family room. All of the staff were friendly and helpful. We appreciated the great breakfast selection. The hotel is in a great location - within easy reach of the Mailbox and Bullring."

"The most comfortable bed and beautiful hotel"

"Nice stay"

"Checked in late at night by really helpful staff. Breakfast was good in the morning."

"We booked the family room with a pull out couch, but they did not provide linens/pillows for the pull out or enough towels. I notified the desk, but no follow up. I brought it to their attention at checkout and they took my email, but did not follow up. I paid extra for a family room, but didn't get the benefit of it."

"Stayed two nights good for a base to travel around"

"We were very happy with the room and cleanliness and amenities. Only one negative, aircon in room didn't work and it got pretty warm there as weather was hot at the time of our stay."

"We had a great stay"

"Staff were so amazing. Clean room, abke to leave luggage past checkout time to collect later. Breakfast was lovely and my coach was late so they let me have a coffee ❤️ for the price its very central and easy to navigate. Sizeable room"

"One elevator was down the entire time, then on the last day the second broke too. The entrance is in an alley that is dirty and usually has people loitering or sleeping in it. Street was boisterous at night and we were seven floors up. Would not feel safe here as a solo traveler. Great access to train station and very affordable, but I can’t say that I recommend it."