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"The staff was very helpful and polite in every way would recommend this hotel to every one that I speak to"

"Great stay for business"

"Very good"

"It was a clean good athmosphere close to centre"

"Lovely hotel, everything you'd expect from a MalMaison. Hotel room was spot on - lovely, quiet and well-sized. I was there during the hottest days of the year so far and the air conditioning worked perfectly. A fan was provided on the second night just because the aircon took a while to start up - I'd strongly recommend getting a second key to keep the electrics running whilst you are out. Gym is typical but big relative to what you'd expect from a hotel gym, with a good weights section, good...

"Spa was really good and friendly staff. Breakfast staff were friendly and welcoming."

"Great room and clean hotel! The staff went above and beyond and I couldn't fault the location and the hotel!"

"Love it"

"A perfect place to stay for a quick overnight city centre location or for a few days."

"Great location!"

"Stayed one night with a friend. I arrived early and needed to work, friendly staff member let me work in the bar area and then let me check into the room early to work. The WiFi worked well in bar area but in the room it didn’t work and phone signal was poor. The beds were both bigger than usual single beds but rock hard. The aircon was powerful and quiet, but hard to turn off. The shower was ok but the towels we were given were very strange - mine was so old and rough, while my friends was...

"I’ve stayed here before, and it’s usually really nice, but during the heat wave the air-conditioning was utterly useless and it was impossible to sleep."

"Beautiful Tudor style building. The staff were all very friendly and helpful. Lovely room. Great food."

"Wonderfull hotel will stay again"

"Great for a short break breakfast was very busy and not always quickly restocked when things ran out"

"Lovely stay, very good breakfast, staff all very friendly. Spa and pool was great. Lovely stay."

"I was disappointed with our stay at Gloucester Robinswood Hotel. Check-in was very slow, and there were groups of teenagers hanging around the lobby which didn’t create the best first impression. Our room had no air conditioning, which was particularly uncomfortable during the 35°C heat. When I asked at reception for a fan, I was simply told they had all been distributed around the hotel, so there wasn’t one available. As our room was on the ground floor, we couldn’t safely leave the windows...

"There was some renovation taking place during our stay. This didn't impact our stay but it worth noting that there was work going on throughout the duration. The staff were brilliant and really helpful. The parking is limited but great value if you are travelling by car and able to stay."

"Really clean, nice helpfully staff and really comfortable bed"

"The hotel cleaning staff during our stay were incredibly helpful and friendly. She made us feel very welcome. Everything you need is available, and the room is in good order and comfortable. The shower was very nice. Great location near to station and canals would stay again."