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"Clean, well-equipped room with balcony and countryside views, friendly staff, lovely breakfast and fantastic pool and spa facilities. This was our second visit to Hatherley Manor and they maintained a consistently high standard of service on both occasions. One of the nicest hotel experiences we’ve had."

"Definitely stop again"

"Midden in het hart van Birmingham alles op loop afstand"

"Spa (hot tub specifically) and gym indicated as part of the hotel, ie, not an extra fee. Chargeable amenities are always stated. This was not. And they wanted £15 lee person. Hotel admitted it was a mistake on Expedia however did not honour entry and said that "the spa is also not advertised as being free". They also state that the carpark is £18 for 24hours. It was £25. We picked this hotel based on the spa being part of it. "

"From the moment you arrive to hotel, the customer service is very good. They were warm, courteous and responding to any request. The room was clean, tidy and well supplied with amenities I would be happy to recommend the hotel, and stay there again. "

"Room clean , staff helpful, good selection of shops nearby"

"Really nice experience , good stay can't complain. Will recommend. "

"The room was a nice size and very clean. Everything felt well maintained, and the space was comfortable for the stay. Overall, a pleasant and relaxing experience."

"Location was perfect "

"Clean comfortable rooms and good location within 5 minute walk of grand central. Only knocking a point off due to thin walls between rooms making noise a bit of an issue. Otherwise a pleasant stay "

"Conveniently located close to the Bull ring and the National Trust’s Back to Back. Also close to the gay village. Overall good stay, value for money. "

"A great king size bed comfy, also a good TV in the room too. Breakfast was a buffet style with a very good choice."

"The staff when we arrived were unwelcoming and then the actual receptionist felt distant such a shame The actual room was basic one pillow each and the bed was awful right next to a fire door which went off all night. For what we paid I felt this could have been better. I came back as we have stayed before but doubt I will use again. Breakfast staff lacked any form of communication. "

"Location is premium! Very close to the train station in town, and has many large shopping malls around that area. Chinatown is just across the street that has lots of good restaurants! Unfortunately, all restaurants in the mall close early! The property is old, but well-maintained and clean. Wi-Fi speed is slow!"

"Lovely hotel. Good position Bathroom needs updating … Walk in shower would be nice Shower was difficult Would be nice to see little touches such as some biscuits "

"Room did meet expectations, noisy as near gym and not double glazed. Afternoon was dry. Tiles missing in steam room of pool. "

"L’établissement est situé à un quart d’heure à pieds de la gare et du centre ville et à moins de dix minutes de l’arena, donc très pratique le personnel est très accueillant et disponible L’appartement est bien équipé et propre Il y a un accès à une buanderie dont le prix est raisonnable Je vous conseille cet établissement c’est mon deuxième séjour et je l ai à nouveau apprécié "

"Dichtbij centrum, station New Street"

"10 minutes from the centre and a decent sized double room with bathroom. No complaints good stay"