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"It’s was a little nosy during the night as the walls maybe a little thin and you can hear everything from the next room. Apart from that it’s a lovely hotel with an outstanding spa facilities. "

"love this location! Definitely will be back"

"Fantastic location for city centre and Bullring area"

"Breakfast plentiful and good quality"

"Amazing"

"Lovely stay and if you are a Freemason there is a lodge across the road, fab room and very reasonable"

"There were lots of positives. Staff great and the room was big. However, I got bed bug bites which was disappointing and I didn’t get a response from the hotel when I raised it"

"Room great staff friendly breakfast good plenty to choose from air conditioner in room fab"

"Great place, Awesome staff. Close to city center, exactly what we needed. Thank you!"

"Nice hotel to stay for a night or two. Clean rooms,comfortable bed & pillows-good hot powerful shower with plenty of soaps,shampoos etc."

"We had a lovely stay after being let down by another hotel! Customer service was second to none, location was excellent, central to everything. Very comfortable, clean and brekkie had lots of variety and good quality!"

"Very old building, yet very charming. Many small sitting areas to read and to relax and they are really very cute. The facilities are very clean and well maintained. The staff are very helpful. A great experience for me. "

"The staff was very helpful and the room was clean and comfortable."

"The staff were friendly, room was clean and our stay was delightful 🙂"

"I always enjoy staying here. It's very comfy and safe and the staff are very pleasant. I liked using the spa - recommend arriving early as there are only really two full length swim lanes. The breakfast is lovely - lots of choice and relaxed. It's great that poached eggs are provided without needing to ask (again, get there early). I use the bath, and it's so good to have that option. I'd a little trouble with the hot water and on/off controls (though I worked it out, almost - not without some...

"Fabulous stay. Wonderful views of the city. Staff very friendly and helpful. Sauna and pool a rare find in a city. Definitely worth the extra 👌 "

"No hot water in our room unable to shower or bath in the morning Room in need of revamp Leisure facilities in need of revamp Food was not hot when served Staff unwilling to help? Unfollow not a great experience "

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"Friendly, very helpful staff. Loved our breakfast. Room nice and clean, maybe a little dated, but nice enough. Great location."