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"Family friendly, my kids really enjoyed it."

"Only there for an overnight. But the rooms are always clean, staff is so friendly, and the complimentary breakfast breads in the morning are delicious!"

"Had a 2 night stay booked but only stayed one. The pool was by appointment only due to a dance competition at the hotel. We, myself and 2 kids, were notified on check in and subsequently told that it was all booked until Sunday afternoon. This was part of the reason for us staying here and normally would just adjust but when I asked a couple questions the person I was dealing with was rude and dismissive. I asked to be refunded for the second night and we would check out. Crickets. No response...

"Professional"

"The front desk staff was beyond friendly and helpful, but the lobby was always loud due to the church group of many kids being there."

"This is a well maintained property, especially after the renovations. Everybody is great there from the front desk to housekeeping to maintenance five star review every time I stay there."

"We had a good stay. Centrally located near restaurants, shopping, and major highways."

"This Sonesta doesn't meet the definition of a hotel as you'd hope, avoid this Sonesta."

"Convenient location"

"It was clean, everyone was friendly, and I felt safe. "

"This is not a good inn nasty needs upgrade bad . Northborough is a beautiful area."

"N/A"

"Very clean, comfortable bed and quiet facility"

"This hotel has a really friendly and helpful staff. Rooms are clean, location is quiet at night (even if close to the highway), convenient, lots of parking, and the breakfast has something for everyone. We travel to Auburn for work very often, and this hotel is a great choice. My only feedback: if you want housekeeping services, you have to request by 8am. Most mornings, I forget, or the front desk is busy, and I need to get to the office. Many times I am staying here for 4 or 5 nights. In...

"No grab bars in shower"

"Staff was beyond helpful. We had a wedding party staying there."

"It was clean and convenient. Staff was super helpful."

"The hotel is fairly new, great looking friendly and breakfast was nicely serviced. The rooms could be cleaner, I had 2 rooms and the whole time there was a funny smell, and spots on the floor by the barn door, shower door had spots to as if not cleaned properly. Otherwise it’s a great stay!"

"Dated and smells"