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"The room was clean and nice. Beds were very creaky every time you moved. Check in was a bit difficult with language issues with the workers but went fairly smooth. Walls and doors were not soundproof at all. You could hear the other guests all night like they were in you room. Getting to Waterpark was a bit confusing due to language issues at check in and with no one to ask at your building. Otherwise it was worth the price and the kids did enjoy the Waterpark although it closed early and it...

"Best trip!"

"Beds were not comfortable cleanliness was ok and people below us had a dog yapping at 1am and the people were very loud also woke us up didn’t realize dogs were allowed plus charges for Everything expensive for a mediocre room"

"The room was nice but it didn't have a microwave. LOVED the shower & water pressure! The beds were super comfy as well! Property was clean & still smells new!"

"There was so much walking. It was like a maze at the resort.!! also booked our trip on Expedia did not get the room that we were told we were gonna get with the continental breakfast. There was no continental breakfast however they did put us in a different room but we lost half a day.!"

"Very nice stay on Grand Geneva property. Highly recommend."

"Mis hijos quedaron encantados, hace falta un poco mas de limpieza en la cocina de la habitacion pero estuvo bien"

"There were several little things that were not maintained, such as the door knobs were loose in master, the lamp in master bedroom did not work, and the pocket door in the master did not close. Also, the hotel restricted us to 1 extra blanket, for a party of 9. The couch had a large stain. And no chairs on the porch, though the adjacent unit had several. Great location, but a few little things would make this place great."

"They said had bar and restaurant on site. It was not open every night which was disappointing. It did not say anything about this in ad."

"We had a great experience! We will be back!"

"Great location in Madison."

"Clean suite room Outside needs a make over Pools are very small"

"I have stayed in two different rooms. One completely smelled like smoke. One was very, very clean. The staff is very friendly and helpful. The check-in process is extremely quick. The Asian restaurant by the elevator is absolutely incredible. The service at the rock ‘n’ roll bar especially one bartender I can’t remember his name but it’s a guy you short and he’s incredible."

"Everything was great"

"Overall had a fantastic experience for a sister’s weekend! Would however like more detailed information on getting around the resort as we often left early to try and find where we were going."

"Muy bien atendido"

"OMG! I was so happy to be there, everything was perfect and I’ll be back soon."

"The room was modern, clean and well maintained. This is a family friendly hotel. I definitely recommend it."

"We go every year, and this year was completely different. Usually we get there and staff at front desk is attentive and on it. This time as we got there, they told us that they were having trouble trying to find our booking. Once they found it they gave us the key to a room where there was still people in. We immediately went back to tell the staff, and they had no idea why there was people still there, or what rooms where occupied or weren’t. The coffee machine was down the whole stay and the...

"The staff from the front desk check in to bar and dining and housekeeping were all exceptional."