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"Clean room"

"Staff was great. Room was fair to decently, elevator broken half the time, water park was gross water was brown/yellow and smelled terrible."

"I asked 2 times service to the room and when I can back at night the room never received services. Finally, the front desk guy( a sweet Jamaican) help us and made beds for us, we xoukd enjoy a last night with clean bedsheets (Thanks for your support and pacient care) the laggon is not a big deal, but the free passes to zoo, land of nature and surrounding natural areas are worthy! Trail topteees is great and Wisconsin River beach near it is phenomenal! Finally, I could come back again if you...

"The room was not the room that I booked through Expedia. Staff didn't make the adjustment. Disappointed"

"I was helped by Yolanda the front agent desk, when its time still 11.47 am, she let me checked in to the room. Meanwhile,the check in time its start 1.30pm. Thank you so much, really appreciated! We'll back to timber ridge soon!"

"Would come again"

"Our rooms were clean, but older. The check-in process was extremely painful. I would not stay here again for the price. The only convenience is that it's walking distance to downtown."

"Room was allways clean and staff was very helpful"

"This place is a classic in Madison. They do a really nice job, at a reasonable price and you can’t beat the location."

"Dust everywhere , old furniture , hotel in a good location"

"Our room was awesome! They thought about all the little things we didnt. The peace you got was awesome. Massage chair was awesome sauce. Even down to the bag of ice in the freezer.I cant wait to go again."

"Booked this place for a week and arrived on a Thursday. By Saturday night, the guests staying next to us were extremely loud and rowdy. They threw a party and blasted music so loudly that the walls were shaking from around 10 PM until 2 AM. I called guest services five times. Staff went to the room twice, and on the third visit they finally asked the guests to leave because they refused to stop the party. The rest of the stay was “okay,” but overall the hotel did not feel safe or well-managed....

"Great hotel. Amazing pool for adults. Comfortable rooms and staff was kind and accommodating. Would stay again!"

"The pool flooring is a little outdated but we still had a great time "

"Very nice place but there are hidden feas price was not what I booked it for"

"Perfect location... very clean"

"We love going and spending high quality family time with friends and their family at Grand Geneva.. always such a great time and amazing place to golf also. Staff excellent service"

"Excelente"

"Staf"

"The staff was very helpful and kind. Beautiful facility"