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"It was cooler out and we wanted to use their warm pool and hot tub area. Unfortunately they are closed at this time. Because we were not told of this construction at check in orcould not find any info on the site about this. I called and was asking if there were any heated pools or hot tubs for the use of the guest. This question totally confused the person on the phone along with the term hot tub and warm water pools after being placed on hold and being on the unhelpful call... I was told...

"Fair good"

"I like it"

"The amenities and size of the rooms were wonderful. The photos of the rooms were misleading. The water park is an additional fee, but it’s the main photo for the whole hotel? Bait and switch. The floors in the room and generally on the property were dirty. Elevator was gross. Beds were comfortable. The staff at the Grand Geneva were helpful, but you are not a Grand Geneva guest, you are a Holiday Inn guest and they are not connected. No Holiday Inn staff on site."

"Perfect location. The room was a little run down but all-in-all I had a great stay at a great location."

"The resort is amazing. It has great amenities. The restaurant is amazing and a must try. Great location."

"Our room was great and very clean! The staff was so nice and was great with my toddler. Waterpark was amazing for my little one!"

"We were able to keep our boat docked on one of their boat slips"

"Pool and staff . Not impressed with anything else"

"Staff was friendly. Room looked like it wasn't vacuumed but not overall dirty. Room service was fast and ok. Food was VERY SALTY. Within walking distance of the Orpheum Theater."

"Amazing resort"

"Everything"

"OMG! I was so happy to be there, everything was perfect and I’ll be back soon."

"Everything was great"

"Could have breakfast"

"Great place for mother and daughter weekend"

"A Great Stay! The hotel felt newly renovated, and very clean. Our room was comfortable and had everything we needed. We found ourselves wishing we had more than one night to stay. We would definitely stay again. We ate at the restaurant on property and it was good. Very conveniently located to the Dells."

"I liked the access to a few other amenities in the Dells, which was included in our room charge. The rooms carpet could have used a deep cleaning, but other than that, the room was clean and the beds were comfortable. I would stay here again."

"Location was great, staff very polite and professional."

"Beautiful, historic hotel in downtown Milwaukee. Excellent location, allowing us to walk to various attractions. The staff was always friendly and helpful."