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"Pool and hot tub were closed, no fresh towels or maid service or coffee replenishment. No shuttle service available and no coffee cups provided in the lobby for complimentary coffee. The bar closed at 8:30 even though posted hours were until 10:00"

"Great place to stay."

"The room was dirty and smelled musty and of urine. The hallways have all broken down ice machines and the breakfast was non-existent."

"This was the perfect long weekend get away. The property was fairly quiet given it was the off season. Phone check-in and check-out was lovely, and if you don’t enjoy standard hotel check-in lines, it’s even better. The pool and hot tub were beautiful, and while we didn’t use them, they were very clean. It is a very pet friendly place, but doesn’t smell of animals, and there’s no sign of them (unless you meet one in the hallway). The always available hot chocolate and coffee machine was AMAZING!...

"The room was clean, bed comfy. Offput by the “urgent” emails asking me to check in before 10 pm, as that’s when the staff leave for the night. Called to confirm we would be there in time after the first email, got two more in the next two hours. Staff was very nice, hotel is dark, rooms more like dorm rooms. Location was good, restaurants nearby. Overall, while we wouldn’t stay again, I’m sure there are those who like the vibe."

"The room was very clean, the tv was very nice (my husband is now looking for one like it), it was quiet, which surprised me because it's near a busy highway. Breakfast was really good & a great variety! Only thing that could be improved is the mattress on the bed - it was a bit flat, but was comfortable enough."

"Tout était parfait endroit que je vais retourné sans hésiter. Nous réservons environ 40 hôtels par année et c'est de loin notre coup de coeur"

"Laptop got stolen from the room"

"The room was filthy , food on the floor . Old used soap in the tub the seam between the tub and shower surround was full of black mold my girl and I had to go buy cleaning supplies and clean the room . Condoms in one of the drawers , 3 drawers had drug residues in them single had spit and snot on it and toilet was unflushed . Place is a crack shack ."

"The stay was satisfactory, though the room develops an unpleasant odor if the air conditioning is not kept running."

"Todo muy bien me encanta este cadena de hoteles, nunca he tenido problemas con ellos"

"Perfect boutique stay"

"As a single tired woman traveling, I was a little leery of Brattleboro, the gent who checked me in was very pleasant, the room was fine for a one nighter! My only “bummer” was that the coffee wasn’t working. But there was enough food all around the area to accommodate that !"

"Bugs in the room. Room stunk like mildew and the room had sticky stuff all over. NEVER AGAIN!!! Also no breakfast at ALL. I will be asking for a partial refund."

"This small locally owned motel is a well-preserved and maintained facilty from the 50s or 60s that has been upgraded with all the modern amenities. The staff was extremely professional and greeted us warmly and graciously. Unlike most chain hotels today the property is also attractively landscaped and buffered from the street and the parking lot. It is convenient to I-91 and the downtown restaurants as well. We will recommend it to anybody traveling to the area."

"We returned to this place on a quick 2-day/last minute get away. Owner is new from last time. Nice people; helpful and made a very good breakfast. Only issue we really had was the plumbing. Our room had some kind of venting issue with the sink/toilet/shower. Toilet bubbled and would go down at times; sink would go slow/stop at times; shower also stopped up and went down very slow. Told the owner about it and hopefully they can get it fixed. But overall, pleasant stay."

"The rooms are very clean. I had no problem with any of that. We went downstairs and told the manager that the bathroom sink was not draining and he said he would take care of it and he did we got back from where we had gone for the day it was working. We had our breakfast between eight and 11 is they said it would parking was good. We had a great time nice people to deal with."