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"Check in was quick, got in slightly earlier than advertised. Helpful staff. Ended up being upgraded to a family room with two beds, which was a bit unnecessary. Room was ok, surprised how poor the fittings are despite the age of the hotel. Desk chair completely ripped up, cupboards bashed. Stripped back beds and both had black marks over the sheets, housekeeping changed them asap but shouldn’t have been that way to start with. No towel rail except one over the bath so you have to go around the...

"Clean hotel, friendly staff, great location. This is my second stay here, and I will continue to stay here, anytime I am in Bath."

"Clean rooms, comfortable bed, one of the few a/c rooms in the Cotswolds. Friendly, helpful staff and fantastic location. We walked to the thermal bath spa and had a wonderful soak the morning that we checked out. Staff was very accommodating and keeping our bags for the day."

"There was no A/C in the room so it was too warm at night. The breakfast was meager. There was no refrigerator or microwave and the electric kettle leaked and caused an electrical problem. Fire alarm was going off one night for no particular reason and no one came to tell us what to do. On the plus side, the cleaning staff were very nice and did a good job of keeping the rooms clean. The value for the money was there if you want a low cost, clean room and a snack for breakfast. Location was ok....

"A hidden haven within a UNESCO busy tourist town. Escape the crowds by walking down a quiet street and into a tranquil and elegant hotel where the staff make a special effort for their guests. A daily pleasure to either soak in the hotel's hot spring pools or to complete the roman bath rituals and a guilty pleasure for this is a complimentary benefit to hotel guests (within the hours of 8-10 am and 7-9 pm). The beds are so-o comfortable that it is tempting to sleep in instead of going exploring....

"Good spa hotel handy for touring the area Food very good Staff very friendly Only down side poor parking and needs more electricity charging points"

"The hotel is really close to the station and the city centre so very convenient. It’s super clean, really generous sized rooms and a lovely bar area. Would definitely stay again when visiting Bath!"

"Very nice…"

"Everything was very satisfactory but the loo seat was broken!"

"The building is lovely and staff extremely attentive."

"Excellent stay, location and customer service above and beyond"

"There was a problem with the room. But they did move us. I don't think Pets should be allowed in a hotel like this, we were moved as the room next door had a barking dog. Otherwise, beautiful grounds and rooms. Staff at breakfast very welcoming, good quality food. Spa was clean. And a good stay"

"Super hotel great room great food great staff what else do you want!!"

"The staff were wonderful! I am giving four stars because my room was a sauna, even on days I did not shower - just no air/moisture circulation at all. I opened a window while I was awake and in the room, but that only did so much. I booked this hotel because it was close to the train station, and I am very glad to have made that decision - not having to haul my bags up hill through Bath was great!"

"Beautiful garden , great staffs , formal dinner is delicious . Everything is perfect , we LOVE Bath Priory. 10/10 recommended!"

"Lovely stay and very fair price. Hotel lobby etc was very modern and immaculately clean, room was perfect for what we needed it for"

"Absolutely the best hotel in Bath!! I would stay there every single time. So impressed the location, staff, restaurant and spa!!"

"Easy, staff pleasant room lovely and clean breakfast was ok"

"We stay here often and never disappoints"

"Room was clean. Great location but the floors are so old and creaky, not great for a light sleeper like myself"