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"Beautiful hotel & rooms Very comfy bed Great spa facilities & very friendly staff I loved staying here"

"We found the interior design to be inventive and beautiful. The hotel is a joining of 12 (?) different houses and getting around can feel like one is in a maze. As an older couple, they gave us a room we could get to, avoiding stairs and gave us a great view. The modern bathroom had to be a bit cramped to accommodate the many mergings of houses. We would have liked to have had tissues and more hanging space in the room. The bed was way too hard for one of us. They brought up a duvet to top the...

"(Lake view room) Excellent hotel in a beautiful area. The rooms have everything you could need, they are clean and are very well maintained. Friendly staff in the hotel and in the surrounding restaurants. Highly recommend the Gateway Cafe for brunch."

"Most staff nice but desk lady was quite snippy on our arrival...breakfast was good but the coffee from the machine was horrible. Only coffee bags in the room which I don't drink. However it was a good professional hotel in a great location apart from these few items."

"Très bel hôtel, personnel courtois, Spa agréable et gratuit à certaines heures. Beau déjeuner inclus. Coût élevé par contre, mais hôtel de luxe."

"Great Breakfast"

"Cheeky parking fee for people staying at the hotel , although spa visitors can have 4 hours free ? . You would think residents would get a little more respect"

"The hotel is lovely and staff were very helpful indeed. Rooms are clean and well equipped. Lots of stairs so be prepared but lift is also available. Disappointed to learn after booking the hotel that I had to pay for parking each day. I think over 24 hour stays should have parking included. I would recommend this hotel but be aware it’s on a steep hill. Bus service was excellent and drops right outside."

"The parking spots are small, it is better not driving a big car there."

"Wonderful birthday trip for my wife. We will be back!!"

"So many of the staff we encountered were wonderfully welcoming and seemed happy to have us there. The food was of the utmost quality and even after a week, we hadn't tried all the breakfast options. On a map, the hotel appears not to be in the centre of things, and, while this is true, I was glad of it. It was usually no more than a 5-10 minute walk to anything that interested us but, beyond that, this meant we slept on a very quiet street with no exterior noise permeating the walls. This is...

"The rooms were not clean, the carpet was not clean in the room, the bathroom seemed clean but in general I was not reassured. The breakfast was not great. I really wish it was just clean"