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"Good location. Fairly nice hotel. The room we got had a balcony but it was just average. There is no air conditioning which is annoying for the summer and no fan."

"The room is very small. One thing I never like is that one side of the double bed is against the wall so getting up in the middle of the night is really difficult for the person sleeping on that side. Also the bathroom is in the bedroom and is separated by frosted glass. So you can hear everything going on in there(!) The location was fantastic. Couldn't be better. Breakfast was good."

"Efficient check-in. Decent room (very clean) with well-designed interior. Free breakfast a real bonus and staff in the dining area very proficient in keeping the place clean. Front desk could be a little more welcoming when coming in/out. A ‘hello’ or ‘bye’ adds a lot."

"The room was very hot and had no aircon. We were able to have a window open. I realise with a changing climate this is difficult to manage. Overall a great venue and location. We will be coming back,"

"很好的服務，體驗，地點"

"BEAUTIFUL HOTEL WITH THE MOST AMAZING STAFF. WENT ABOVE AND BEYOND TO MAKE SURE WE HAD A PERFECT STAY. THANK YOU!"

"Beautiful accommodation, staff were so friendly and helpful, food was amazing! Highly recommend"

"Lovely stay, beautiful balcony looking over the garden. Very peaceful."

"The staff was very helpful"

"The room was comfortable, large, and clean. It has air conditioning which was essential for us as there was a heat wave. Large bathroom. Outlets at bedside. Nice amenities. Coffee/Tea/water/cookies in room. There is a small fridge but it wasn’t very cool. Lovely view. Friendly staff. Nice lounge and bar. The restaurant was being renewed so food options weren’t great. But future options should be wonderful as a Gordon Ramsey restaurant is in process. Hotel is central to everything and area is...

"Beautiful old building and friendly welcome. Staff really helpful and room was spacious with lovely decor and a stunning view across the city and the valley. Peaceful location a mile out of the main centre of Bath, up a hill, but easily reached by regular bus service if arriving by train."

"Lovely stay as a base to visit friends and Cirencester. The hotel and spa were excellent and we hope to return."

"Really helpful staff just wished id stayed longer to really get to know this Hotel"

"In my booking confirmation via Expedia the price for parking was confirmed to be 30 GBP per night, which is already quite expensive. However upon arrival the price was 50 GBP per night, which is just useless. Other hotels are able to honor the price confirmed at the time of the booking for existing bookings also when the car park is managed through an external company. During our time in the hotel the lift was broken which was a major annoyance. The rooms are very small for a family with four...

"All the Staff are lovely and the hotel is very pretty! Cannot fault anything! Thank you "

"This is one of the best hotels I’ve ever stayed in! What a delight! The bath prioriy is Charming s, beautiful, well appointed, and has really very helpful and kind staff. I will be kind and not tell you the hotel I was originally in, but it was horrible. The bath priorit is fantastic! The Spa was an added benefit as are the beautiful gardens! Thank you, Dylan and team. What a great stay."

"Nice quiet hotel near the station so quite handy. Lots to do within walkable distance. Staff was exceptionally friendly and helpful. Only downer was the elevator that was out of order."

"Nice accommodation"

"My stay was absolutely dreamy. Such an incredible property and worth every penny. I will be staying again, it is worth many return trips."