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"Absolutely brilliant place to stay. Positioned in an ideal spot for shopping, meals/nights out and sight seeing. Would definitely stay again."

"The elevator was down during our 3 night stay. The hallway smelled so strong with perfume smell from the carpet. I had to hold my nose every time I entered the bldg."

"Excellent location, high quality, dog friendly hotel with great dining facilities. Nice extra touches were the pantries, boot cleaners after muddy walks, and outside fire pits for cooler evenings."

"Amazing decor…amazing staff…fun and clean. Rooms changed daily"

"We stayed many years back,when the hotel was owned by Rocco Forte(my husband had a nice chat with Adam Faith ,the actor and 1960’s pop star,a couple of times during our stay back then).There is sadly no comparison to back in the day. The Hotel desperately needs a complete overhaul of all the bedrooms and bathrooms,the sinks and baths have badly chipped enamel, the window frames are rotten.Our bed was so badly made,it looked slept in,and we actually ended up asking for a different room,as having...

"I was expecting some character, the rooms were very tired old business center rooms with stained carpeting, stained furniture, damaged baseboards, you can hear all the plumbing drains in the walls and ceilings. these are not worth the price we paid. Very disappointing."

"Clean room, very friendly staff, great location!"

"Lovely setting, great food & very helpful staff."

"Absolutely wonderful stay! Great location, room, and staff. Bar was excellent and food delicious. Highly recommend!"

"They have paddle board rentals. You can sit under the bridge at tables and enjoy the view. The water wheel was wonderful to watch while having breakfast or dinner. The room cleaners were not very ,ood. They didn't wash the glasses, just rinsed them and turned them over."

"Good breakfast, helpful staff, room relatively clean"

"Poor room and equally poor dinner. I got money off the bill. Avoid the Willow room which was a sauna and directly over the kitchen exhaust. Did not use the pool."