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"Was in a downstairs room the first visit and it was much cleaner. The reception staff were wonderful the first visit here. The second time we visited 3 days later was horrendous and we won't be back."

"Excellent overall no complaints the only issue it’s parking, if you missed the garage you paid all around"

"Good location, good service. Clean"

"Staff were absolutely delightful, from check in to bar / dinner service to breakfast and coffee in the morning. Thanks so much!"

"Excellent hotel, clean room, easy parking, kind staff."

"The room is well-spaced out and clean"

"The room was spacious which was great however the bed & trundle bed were very uncomfortable. The TV was not working and because it was the weekend there was no one to fix it."

"Friendly and helpful staff and a very clean comfortable apartment room. Spacious bathroom with a rain shower head and washer and dryer. Close to amenities and parks in the CBD. Breakfast was enjoyable with clean tables and friendly staff. A most enjoyable stay."

"Beautiful architecture from the 1920s when Parliament House opened in 1927. Restored to perfection. All the staff were migrants and all outstandingly polite friendly and helpful and I loved Pixel the Labrador the ex sniffer dog who lives with the General Manager I believe It’s an elegant statement of a bygone era and well managed. It’s a credit to everyone from front staff to the GM Well done"

"The hotel is fine. The only thing I was not aware and this is something I would have liked to know is that there is nothing around. I did not have a car so in walking distance, it was nothing. The staff were very nice, nothing to complain about."

"We stayed in an accessible room and it was a good size and well thought out. Room door was not too heavy unlike other hotels, and position was good relative to lift. Breakfast was a well provisioned buffet. Coffee was only a coffee machine so we went out for that. A Bircher muesli option was the missing ingredient"

"We stayed here for the second time and enjoyed again the easy parking space, the simple and perfectly functional room and bathroom, with heating that was more than very welcome on this August night... very happy to recommend the place to anyone who needs a place to stay in Canberra without the urge for a concierge and flash lounge..."

"Lighting poor variety of tea / coffee needs updating More safety when using the shower floor can be slippery"