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"Perfect location for our stop"

"I see a lot of potential in this hotel, which is why I want to share some honest feedback regarding our stay. Both at check-in and checkout, the front desk staff were quite dry and unapproachable, with no greetings or warm welcome. While the processes themselves were handled efficiently, a friendly smile and a welcoming attitude go a long way in making guests feel valued. I’m confident that with a bit more focus on front-desk warmth, the overall guest experience can match the rest of the hotel's...

"We had a good stay, very central"

"Our stay at Jamala Wildlife Lodge was an amazing and unique experience. It began with a scrumptious afternoon tea before an informative guided tour of the zoo with Ellie (apologies if the spelling is incorrectly). We stayed in a beautiful, African themed Giraffe Treehouse room and were able to enjoy the 2 giraffes, Skye and Khamisi up close. The room was tastefully decorated with unique African artifacts and was well-appointed and clean. Pre-dinner drinks and the delicious dinner were very...

"My room on the 11th floor had a great view, and I appreciated being able to open the windows and balcony door for fresh air. The room was clean, although everything felt a little tired and could use a refresh. The bed was very soft, worn and jiggly. I was exhausted enough to appreciate it, but anyone who prefers a firmer mattress may not. The pillow, however, was surprisingly comfortable. The bathroom was clean and well stocked. Then there was the shower. The rainfall showerhead looked...

"Great place"

"Clean room, comfy bed. Thank you"

"Very clean and well presented"

"Room was lovely and clean and staff were very helpful. Good hotel with underground parking and great amenities. Ample bar and dining options and great pool and gym facilities. HPC EV charging is also available on the street, which was very convenient."

"Great location close transport , shops and restaurants . Love my stay easy checkin."

"Too noisy at night!"

"We had to move rooms because the Wi-Fi didn’t work in the first room. Water that sat in the kettle tasted very weird, so we threw out a number of hot drinks which wasted the sachets we brought with us. But the staff moved us immediately. Front entryway a trip hazard, as the carpet has sunk Aside from these things, it was a good stay."