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"It's not the nice rooms or food that make this place , even though it is very good . It's the staff who go beyond to make your stay great . When they have only met you once they know your name for your entire stay . If I have one more thing to say it is this . Please pay your staff more per hour , these resorts make millions , show your staff how valuable they are please . Without them resorts are nothing ."

"Excellent choices available for breakfast. Staff were friendly and approachable. "

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"Shangri La Fiji never fails to impress. On behalf of my family , we would like to thank the whole team ( from room maide Timaleti who always left a special towel art for the kids, to Mali and all the boys running the pool/ water activities , the restaurant staff , all restaurants were very good and the lady at the bar of course for all the cocktails) a big thank you for making our holiday extra special. And at last Napoleon featured in the photo always welcomed us with open arms and a big smile...

"Stayed for 6 days and was impressed with the professionalism yet very friendly and welcoming staff. The room was clean, food was great and the location was ideal as by the beach and close to other hotels and restaurants nearby."

"I would like to have some means to dry swimming and snorkeling stuff."

"The staff are incredible. Sail went above and beyond to get me here and everyone is so welcoming. They remember names and where everyone is from. I don’t know how they do it but I have never met a more welcoming people than those in Fiji, especially here. They have snorkel gear, kayaks and paddle boards ready to be taken out at anytime. I had such a great and relaxing stay. Would absolutely recommend anyone looking at Fiji to look here. The property could use a little TLC but I think that’s...

"Staff were very friendly and very happy!"

"Convenient location right next to the airport, walkable distance. Nice pool, friendly staff"

"For the self contained couple who want a positive adjunct to their life, this was perfect. The staff are 10/10."

"Amazing chef and great pizzas & great dessert We stayed in the hotel accommodation which was spacious and comfortable.. Breakfast was basic, bring your own cheese & Vegemite !!"