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"I come back solely because of Sam, the wonderful concierge. Each time I arrive with my family, he makes everything easy, happy and fun. He consistently goes out of his way for us and everyone else. I wish there were more people in the world like him. The world would be a better place. The hotel is amazing and so are all the other employees. Love the location!"

"Only stayed one night unfortunately but will definitely return. Staffs are very helpful and friendly; great breakfast; bedroom lovely and enjoyed the bar. We would have eaten at the restaurant but only one vegan option on the menu so are elsewhere and the gym is good as long as there are few people in there at the same time. Great location in the center, just not the easiest to find."

"Very nice stay at this hotel. Clean room quite spacious with lovely and friendly staff. Very nice buffet breakfast."

"I don’t usually post negative comments but feel on this occasion it’s require based on the room rate. Our room including bathroom was slightly tired and is in need of a refreshment and lacked your normal toiletries for this level of hotel. The mini fridge compressors was very loud and as such led to both nights of poor sleep, not ideal when you book a weekend away to recover. However, the main building was very beautiful and had a nice lounge to relax in the evening."

"Good sized, clean room, pleasant and very helpful staff & good breakfast. Would definitely stay here again. "

"good central location, nice smart hotel and modern rooms"

"Always my go-to hotel in Leeds. Minutes from the train station. Good choice of nearby restaurants. Staff are friendly and helpful. Breakfast is consistently excellent. Guest rooms were recently refurbished, so there's a nice fresh feel to the rooms. Good value and great quality."

"Great service and cleanliness, especially for the price "

"Great location and fabulous staff "

"Lovely clean room, very spacious. Used the self check in system which worked so well, no complaints overall. "

"Nice hotel but can feel a bit dated. Great location. Rooms are good size"

"Very good size. New property and it shows (in a good way). Centrally located. Very friendly check-in. Breakfast is good - could be the only thing that could be improved on"

"The room was very hot but the air con helped."

"The woman on reception was amazing. She made sure check in was smooth and efficient and pointed out the issues with the marathon on the Sunday (we knew about it as we were participating). She was fantastic "

"An enjoyable one night stay at a hotel where the positive features far outweigh any minor niggles. Attentive and pleasant staff, excellent food, well presented and served in a timely manner. Rooms just bordering on the need for some love and attention, although White Stuff toiletries do a good job in diverting attention from the nasty stain on one of the seats. Decent enough spa facilities, although it would be helpful if the price to swim were included in the booking price."

"Good experience, lovely ambience and convenient location "

"Was ok "

"Very pleasant stay and good value. Breakfast was really excellent"

"Lovely hotel in a great location - easy walking distance to shops and restaurants . Room was spacious and clean and staff were friendly and efficient . "

" Had to change room as shower didn't work all rooms rudimentary won't be going back again food very average "