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"The staff was very helpful and polite in every way would recommend this hotel to every one that I speak to"

"Great stay for business"

"Very good"

"Old and seriously in need of a refurbishment"

"Boulevardier cocktail at bar was highly rated by my guest"

"Lovely hotel, everything you'd expect from a MalMaison. Hotel room was spot on - lovely, quiet and well-sized. I was there during the hottest days of the year so far and the air conditioning worked perfectly. A fan was provided on the second night just because the aircon took a while to start up - I'd strongly recommend getting a second key to keep the electrics running whilst you are out. Gym is typical but big relative to what you'd expect from a hotel gym, with a good weights section, good...

"Lovely stay as always, great location with super bar and resturant & spa"

"Hotel fine. No air conditioning in any of the bedrooms. Just happened to be extremely hot in June 2026"

"A perfect place to stay for a quick overnight city centre location or for a few days."

"Great location!"

"Stayed one night with a friend. I arrived early and needed to work, friendly staff member let me work in the bar area and then let me check into the room early to work. The WiFi worked well in bar area but in the room it didn’t work and phone signal was poor. The beds were both bigger than usual single beds but rock hard. The aircon was powerful and quiet, but hard to turn off. The shower was ok but the towels we were given were very strange - mine was so old and rough, while my friends was...

"I’ve stayed here before, and it’s usually really nice, but during the heat wave the air-conditioning was utterly useless and it was impossible to sleep."

"Wonderfull hotel will stay again"

"Great hotel, the rooms were lovely, spacious and clean."

"Great for a short break breakfast was very busy and not always quickly restocked when things ran out"

"great location"

"The hotel cleaning staff during our stay were incredibly helpful and friendly. She made us feel very welcome. Everything you need is available, and the room is in good order and comfortable. The shower was very nice. Great location near to station and canals would stay again."

"Nate and his team made our stay! Our phone was malfunctioning and he came up to our room to check on us, took our room service order and arranged everything with great efficiency. We felt very looked after and grateful. He definitely went the extra mile."

"The staff couldn’t be anymore helpful. Highly recommend"

"All excellent"