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"Conveniently located, modern and well appointed."

"Everything about the hotel was perfect, and I will definitely consider Holiday Inn Express in the future as a priority. The hotel was spotless and the room was everything that you would want it to be. I particularly loved the blackout curtains, comfortable bed, pillows, and spacious bathroom. It was very quiet and I slept very well. Reception were really helpful and interested in whether you were having a good stay Breakfast was great and the woman who were attending the tables and the food...

"Good location close to NEC. Hotel and rooms clean and tidy. Food in bar was good."

"A beautiful hotel, centrally located, close to rail, tram and bus links. Polite and helpful staff at check-in. Comfortable, spacious and quiet room. Madeleine Bar is a plush, relaxed space with exceptional service."

"価格に見合うサービスでした"

"Quite disappointed. Took a little longer than expected with check in. Appreciate it was after 11, however, the bar was still operating and thus noisy. I enquired if there was an event due to the volume. Check in team asked if I had been before, I explained I had not but then had to keep asking about amenities eg when and where breakfast took place and how to find the lift to the bedrooms. Room was comfortable but again noisy from other guests partying until 3am. Arrived at breakfast later than I...

"Thank you. The room was quiet. I had a great stay."

"Great service from walking into the hotel to walking out. A big 5 star"

"Ta"

"Staff was cooperative and professional Overall, It was a great experience"

"Rio was very old. Moved out of first room. Loud generator outside window and wood round lock was broken as if door had been forced. Staff helpful and changed room but had a single bed and mattress was about a foot higher on one side than the other. Not a good night sleep. Was surprised how old rooms were."

"Out stay was very good indeed."

"Great hotel near everything lovely breakfast and great banter in the bar"

"Wonderfull hotel will stay again"

"Clean room, central location."

"Possibly the smallest hotel room I have ever stayed in. Bed was comfy, difficult for two of us to get dressed in the room at the same time 😂. Basic common area amenities, mention of a grab and go breakfast but no sign of one. Paid coffee machine in lobby. Good venue in nice part of Brum close to pretty St Paul’s Square. Probably won’t stay there again, but it was ok."

"The high handed attitude about not servicing the room daily as they are a sustainability hotel. That shouldn’t mean dirty cups not removed and replaced with clean ones or empty refreshments tray. I did not expect to have to have any such conversation. My bed was not made, but I can live with it. Dirty crockery left outside rooms in the corridor. Staff were friendly and helpful but not necessarily properly trained."