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"No kettle in room"

"Great experience"

"Great place right in City Centre. 5 minutes to train station. Great staff, great rooms."

"The room was immaculate the staff were very helpful great experience"

"One lift out of action caused long delays, although good selection of breakfast the cooked was only warm and a lack of reception staff"

"The grounds are really lovely. The sauna was nice but the pool was far too busy and looked unclean. I did not go into it. Breakfast was fresh coffee was lovely and hot. Evening meals were cold and had to send it back a few times. Also they got it wrong. But it was replaced as soon as it was mentioned. Check out is far to early and does not make sense for breakfast to finish at 11 and checkout especially on a weekend. Overall the place needs to be redecorated and the rooms are very...

"Early check in was a real bonus. All staff very friendly and helpful."

"The most comfortable bed and beautiful hotel"

"Family of 4 attending NEC event. Clean rooms. Bit dated but did the job. Pool small but quiet. Breakfast was expensive but greggs/subway/Asda next door sorted us out. We walked to Resorts in evening. Short walk but very close to motorway. Lots of meal choice and cinema etc. Would stay again."

"The breakfast was a little disappointing, with a lack of fresh fruit, continental meats and basic bread. Staff were excellent and the location was great."

"Lovely stay, great sporting facilities, food was wonderful. Only little downside was having to pay to use the spa even though we were staying the night and had booked a treatment. The spa was also a bit too busy. Would stay again!"

"We had a great stay"

"Close to the parking lot, where you also get a fair discount. Cheap and fine for a night."

"One elevator was down the entire time, then on the last day the second broke too. The entrance is in an alley that is dirty and usually has people loitering or sleeping in it. Street was boisterous at night and we were seven floors up. Would not feel safe here as a solo traveler. Great access to train station and very affordable, but I can’t say that I recommend it."

"Not the cleanest of places, lots of cobwebs on all the windows. Staff were really helpful and nice so would stay again"