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"Property was needing some Caren and attention."

"Hotel feels very dated and shabby. Staff were ok but all pretty perfunctory. Expensive for what it offers. And food was equally expensive and really mediocre"

"Hotel room was nice and clean, spacious enough for the 2 of us, everything was in working order and tea/coffee stocked up. Only down size was the bed, it was nice and big however, made a noise every time you moved and was quite soft compared to what I’m used to but I guess that’s down to preference."

"The hotel is dated, it needs refurbishing! The bed and furnitures in the room and bathroom (esp) the bath tub are old and really needs updating and new. Considering the price."

"Parking was plentiful room was spacious and comfortable and clean. Nice king bed. Restaurant had a good evening menu and a good breakfast menu . There was nothing I didn't like about our 3 night stay would definitely go back"

"I liked the edge of town centre location, everything was walkable, the staff were very helpful and friendly The parking was good, but expensive at £11.25 per 24 hours I have stayed in many Holiday Inn Expresses's and the one thing that let this one down was the breakfast, when compared to elsewhere, the breakfast buffet itself was in a very cramped alcove and the selection wasn't that great."

"I made the mistake of booking this the last time we stayed it was old smelling dated and they palmed off vegetarian sausages instead of admitting they’d run out of pork ones. This hotel is fit for builders looking for cheap accommodation and cheap food They wouldn’t refund saying I had to get refund from the app and the app people said I had to get the hotel to cancel, end result they got my money and we booked elsewhere"

"Lovely position next to the canal. Lovely walks. Great restaurant with lots of outdoor seating"

"Parking very convenient"

"parking, clean room, good food"

"Fabulous food and wine"

"First impressions of the hotel were excellent and overall it is a lovely place with generally attentive staff. All was going well and the receptionist said that we were lucky as our room was air conditioned, while others were not. We had been allocated room 6 and on opening the door there was an interesting staircase which split in two at a small landing with one set of stairs going to the bedroom, with the other leading to the shower room. Getting between the rooms you have to be very...

"I didn't like the way the receptionist spoke to me so I booked out a day early.told me to get a drink of water and Go to bed.i was at my daughter's wedding.she had no rights speaking to me or anyone else in that manner 😡"

"Bedroom too warm on night dinner and drinks on night were excellent. Would stop again"

"awesome city - close to castle for great concert"

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"The staff. The location the rooms. The bar. Everything about this was awesome."