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"Hotel is now feeling very tired. Didn’t use spa so can’t comment on that. Bar area is pleasant. Upon check in staff were overly attentive to the point where it became time consuming. At check out - totally different. Staff were disinterested in guests and whilst three members of staff two of them were happy to have a 7-8 minute conversation whilst 5+ guests were standing around waiting for attention."

"Executive Room? Nope - Executive Disaster. If you need to work, have a reliable Zoom call or expect an Executive Room experience, I would strongly recommend looking elsewhere. Room 2 was spacious, with a lovely king bed and good workspace. Sadly, the TV had several columns of broken LEDs, making it unwatchable. I then noticed stains on the bedding. Reception didn't answer the room phone after 15 minutes. I eventually went to reception and was asked to wait while another room was found. I was...

"Hotel has a great location good staff food and service. Highly recommended."

"Staff were all very accommodating. The restaurant food was excellent and well priced. The room and leisure areas were clean."

"Beautiful hotel, great staff, wonderful food, perfect location. Would definately stay here again"

"The rooms were a good size with everything you needed, tea/coffee, water, hairdryer and iron. The staff were all friendly and helpful, even when the fire alarm went off at 4am! The problem we had was a cold shower, there was no hot water."

"Staff were incredibly helpful and polite throughout our stay. Room was impeccably clean and breakfast was lovely. Only slight issue was staff were sometimes a little slow getting to us to order cooked breakfast meaning we had to miss out on the one day because we had an impatient toddler. We also had dinner on our first night and it was lush."

"Great location, friendly and helpful staff, an excellent breakfast and a superb pool. All let down by the lack of air-conditioning and an uncomfortable bed."

"Comfortable, clean and friendly"

"Amazing property !"

"It was all good"

"A wonderful place to stay with a superb restaurant and great bar. We didn't get to use the garden, but there is also a great looking tent with lots of seating, a bar and pizza oven."

"We checked in very late and staff catered for that they were lovely! Easy check in. Room very clean, lovely stay"

"The staff at the Ragged Robin were delightful, always helping out and answering any questions we had. Shout out to Harrison for being so welcoming! We truly enjoyed our stay and loved enjoying a non alcoholic draft beer in the garden overlooking the canal. Truly a beautiful place to unwind. We will be back!"

"Check in and check out were simple and the staff were friendly. Possibly the most uncomfortable bed I’ve ever stayed in - the pillows especially as they were rock hard. The room was quite hot but the staff were happy to provide us a sheet to use instead of the duvet (there was a fan but it was quite noisy so we didn’t use it). The curtains were great at blocking out the light. It would have been nice to have some non-dairy milk with the tea and coffee facilities in the room, as we did request it...