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"Hotel is now feeling very tired. Didn’t use spa so can’t comment on that. Bar area is pleasant. Upon check in staff were overly attentive to the point where it became time consuming. At check out - totally different. Staff were disinterested in guests and whilst three members of staff two of them were happy to have a 7-8 minute conversation whilst 5+ guests were standing around waiting for attention."

"Executive Room? Nope - Executive Disaster. If you need to work, have a reliable Zoom call or expect an Executive Room experience, I would strongly recommend looking elsewhere. Room 2 was spacious, with a lovely king bed and good workspace. Sadly, the TV had several columns of broken LEDs, making it unwatchable. I then noticed stains on the bedding. Reception didn't answer the room phone after 15 minutes. I eventually went to reception and was asked to wait while another room was found. I was...

"Location"

"Staff were all very accommodating. The restaurant food was excellent and well priced. The room and leisure areas were clean."

"Beautiful hotel, great staff, wonderful food, perfect location. Would definately stay here again"

"The rooms were a good size with everything you needed, tea/coffee, water, hairdryer and iron. The staff were all friendly and helpful, even when the fire alarm went off at 4am! The problem we had was a cold shower, there was no hot water."

"Staff were incredibly helpful and polite throughout our stay. Room was impeccably clean and breakfast was lovely. Only slight issue was staff were sometimes a little slow getting to us to order cooked breakfast meaning we had to miss out on the one day because we had an impatient toddler. We also had dinner on our first night and it was lush."

"Comfortable, clean and friendly"

"Amazing property !"

"It was all good"

"A wonderful place to stay with a superb restaurant and great bar. We didn't get to use the garden, but there is also a great looking tent with lots of seating, a bar and pizza oven."

"This place was aweful in every department with the exception of the bed which was comfy and Rob the server who was an awesome human being polite helpful service with a smile and very respectful This place should be torn down simple put The carpet was so stained I thought I had brought dirt inside on my shoes the lamps appeared to have never been cleaned bathroom is so dated it’s it is unbelievable entire place and so so called amenities total garbage I stayed in room 314 the design is so...

"The staff at the Ragged Robin were delightful, always helping out and answering any questions we had. Shout out to Harrison for being so welcoming! We truly enjoyed our stay and loved enjoying a non alcoholic draft beer in the garden overlooking the canal. Truly a beautiful place to unwind. We will be back!"

"My room was at the side of the building, it was quiet, reasonably cool given the hot weather, the shower was fine, the really good thing about it is the location.Ten mins from the railway s tree action, plenty of places to eat, and good walks"

"Great"