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"It is in a great location and the staff was very friendly."

"Very comfortable, walking access to all of downtown Seattle and helped with transportation coming and going. That is exactly what I wanted. The staff were very helpful and very nice."

"Our stay was pretty good however, there was an issue with the elevators and once had to use the stairway to get to the lobby about 10 flights. Overall, we would definitely keep this hotel in mind next time we are in Seattle."

"It was a very nice place staff was super nice and helpful and accommodating The room had a smell that was a lil offensive.But other than that very nice."

"One operating elevator was a challenge. Surprised by $20 charge at checkout for in-room coffee and bottled water which should be complimentary."

"I was able to check in early and staff was super friendly and helpful from the start. The beds are super comfortable and overall the hotel is kept very clean!"

"Although inexpensive, room was very small, I could barely open my suitcase lying on the floor. I know an older building, I guess retro vibes but, room was way too small for two people and two suitcases."

"Shuttle took about 20 minutes to arrive but staff was friendly. No staff available 1st thing in the morning to check out. Shuttle service was convenient getting to the airport."

"We had an excellent 1 night stay. Check in was remote and would have been extremely simple but we had several special requests. These were easily handled by Mona who was very helpful and reassuring during the check in and check out process. Also, a great location; steps from the Pike Place Market and close enough to Pier 66 that we could walk to the pier with our bags. Highly recommend."

"We confirmed with front desk staff at 4 pm there would be a pak n play in the room when my daughter checked in with three small children at 11 pm. Not only was the pak n play not in the room as confirmed when we checked in at 11, but it took my daughter a full hour, multiple phone calls and a trip with her 2 yr old to the desk to the crib. This was totally unacceptable as my daughter and her children did not get to sleep until 1 am."

"check -in staff was excellent"

"No real complaints. The staff were very responsive, the room was clean and comfortable. The “high-end” destination restaurant was mediocre and overpriced—spectacular view though."

"The room was very comfortable, and the views were spectacular! Do plan on bringing in your own food, as there is a grand total of one restaurant (mediocre), one burger stand (quite good!), and one convenience store in the immediate vicinity. To be fair, they do make that perfectly clear in their promotional material."