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"The hotel needs to give clear heads up to the guest with car about clean air zone charges of the city in order them to prepare it ahead of their trip."

"Friendly checkin, rooms were just OK for a budget hotel. Definitely not 4 star standard. Hotel in general needs a bit of a spruce up! Excellent location and free breakfast, we would use again but I think no better that a newer Premier Inn."

"All was lovely, thank you, we loved the swimming pool and the breakfasts"

"Lovely hotel. Was a nice 3 day break in a 8 week trip. Was modern, easy to train station and airport. Movie theatre in the same building abd lots of restaurants."

"Good stay"

"Everything was wonderful!! Something that did throw us off a little was that the shower didn't have an actual door, but then the shower head wasn't too powerful so there wasn't a lot of water everywhere."

"I stay with my 11 yr old son and everything is fantastic."

"Central location if visiting the Arena. Lots of nice places to eat and drink"

"Quiet and very easy to check in..convenient to trains,buses and tram"

"Great location, very friendly/helpful staff. Clean room with comfy beds. Excellent choice for breakfast. Would definitely stay here again."

"We held a private event at The Belfry with around 100 guests and booked over 10 hotel rooms. While the events team were excellent, the hotel itself was hugely disappointing. Despite booking multiple rooms, the hotel refused to offer a group rate, yet Expedia was cheaper than booking direct. Check-in was painfully slow, even though we arrived over an hour after check-in opened. The biggest issue was being given a room with **no window**. Charging over £180 per night (and up to £350 the day...

"I assumed I would be staying in a hotel reflective of the pictures shared, however our actual accommodation was in some of the side rooms, in a building that was definitely worse-for-wear. Most of the services that we had expected to be part of the amenities came with an extra charge - from using the gym and pool, to changing rooms because our fan was broken in the middle of a heatwave (they ended up giving us another fan for free). The staff we interacted with were nice and polite, but I got...

"We had a great stay"

"Bathroom had Mould around Groutline & Seal, also around basin Waste& Overflow. Breakfast was absolutely awful, Although we were offered a discount, I would have preferred to Pay extra for a Nice Breakfast. The Hotel was very accommodating with regards to our Dog, However there were NO Dog Bins which even The Staff were Surprised. Room Size was Good & Bed Really Comfy."

"Das Frühstück war sehr eintönig. Wenig Auswahl, täglich gleich. In den Zimmern waren zeitweise störende, periodische Klack-Geräusche zu hören. Die ganze Nacht durch. Zwischendurch gab die Klimaanlage seltsame Geräusche von sich-obwohl sie ausgeschaltet war."

"One elevator was down the entire time, then on the last day the second broke too. The entrance is in an alley that is dirty and usually has people loitering or sleeping in it. Street was boisterous at night and we were seven floors up. Would not feel safe here as a solo traveler. Great access to train station and very affordable, but I can’t say that I recommend it."

"Very clean and great staff. The breakfast was lovely. Nice to find out that the meat from the brasserie is all halal, which meant I had a steak on our second night. Also the ravioli dish was wonderful too. Loved the food. The spa facilities are fantastic and not busy. Other guests were perfectly pleasant, didn't experience any issues considering we were the only non-white couple there and my wife dresses modestly. We spent an afternoon there across the various rooms. A few hours relaxing in...