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"No kettle in room"

"The staff were fab, the room clean and located a short walk from the bullring without being noisy. Great location for me as I had a work conference."

"Good stay"

"One lift out of action caused long delays, although good selection of breakfast the cooked was only warm and a lack of reception staff"

"The hotel was beautiful but the restaurant food was really shocking the staff was amazing my meal just was so disappointing and even alternative meal was given it was even worse and the price was just so disappointing wouldn’t recommend the food there shame as if it was home made the price and quality would get a lot more customers due to the beautiful hotel and what it offers"

"Great room and service."

"Prachtig hotel."

"Great location, very friendly/helpful staff. Clean room with comfy beds. Excellent choice for breakfast. Would definitely stay here again."

"Quiet and very easy to check in..convenient to trains,buses and tram"

"I assumed I would be staying in a hotel reflective of the pictures shared, however our actual accommodation was in some of the side rooms, in a building that was definitely worse-for-wear. Most of the services that we had expected to be part of the amenities came with an extra charge - from using the gym and pool, to changing rooms because our fan was broken in the middle of a heatwave (they ended up giving us another fan for free). The staff we interacted with were nice and polite, but I got...

"Property was clean but dated"

"Lovely stay, great sporting facilities, food was wonderful. Only little downside was having to pay to use the spa even though we were staying the night and had booked a treatment. The spa was also a bit too busy. Would stay again!"

"We had a great stay"

"Das Frühstück war sehr eintönig. Wenig Auswahl, täglich gleich. In den Zimmern waren zeitweise störende, periodische Klack-Geräusche zu hören. Die ganze Nacht durch. Zwischendurch gab die Klimaanlage seltsame Geräusche von sich-obwohl sie ausgeschaltet war."

"One elevator was down the entire time, then on the last day the second broke too. The entrance is in an alley that is dirty and usually has people loitering or sleeping in it. Street was boisterous at night and we were seven floors up. Would not feel safe here as a solo traveler. Great access to train station and very affordable, but I can’t say that I recommend it."