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"Lovely hotel in a great location "

"I stayed here for one night as was attending a concert at BP pulse which is walking distance. Staff was friendly, really liked the lounge area, breakfast had a good variety. Rooms were good enough, perhaps could have been a little bit longer (I am 6 foot 3!) but overall, an excellent stay with no complaints. Good value for money, and would definitely recommend this hotel if anyone had to go somewhere near by i.e. Birmingham Airport, BP pulse or NEC "

"Hello the room was nice however it would be nice to have slippers staff were lovely bathroom could be cleaner some towels had black marks on them "

"Excellent hotel and location, staff superb and very helpful "

"A lovely stay to catch up with some old friends, we particularly enjoyed the afternoon tea."

"Breakfast was phenomenal. It was strange that there was only one robe in the double bedroom and I wish coffee and biscuits were replenished in the room every day. Otherwise, I have nothing negative to say. This was my third stay in this hotel and I love it there every time. "

"Le chauffage par ventilation n' a pas fonctionne pendant les 3 nuits que j' ai passees a cet hotel bien que j' aie signale ce probleme a l- accueil le premier jour. Ce n' etait pas agreable la nuit et le matin."

"Excellent"

"Great hotel /staff and location "

"Super friendly staff, very accommodating, and even went above and beyond to make our birthday guest feel welcome with a message and balloons. Bag drop was offered, and they even dropped some balloons in the room for us as to keep the surprise."

"Great stay, will definitely be back. "

"Reception staff fantastic "

"Lovely spacious room unfortunately shower was very poor .Breakfast was amazing great selection. Downside you have to pay £13 parking per day !!we have always had free parking in hotels as a guest ."

"Lovely apartment "

"Very nice rooms! Staff available at all hours and very helpful"

"Good location , nice & clean with friendly staff."

"Got a young kid in tears after planning our stop here especially for the pool, no mention of “no kids allowed” in the pool on the website. Please update your advertising of the pool as a tantalizing “rare find” for families who won’t have access to the pool, as we only spring for this fancy place for that reason. "

"Ok"

"Room was always kept clean"