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"冷蔵庫が無いのがマイナス"

"I stayed here for one night as was attending a concert at BP pulse which is walking distance. Staff was friendly, really liked the lounge area, breakfast had a good variety. Rooms were good enough, perhaps could have been a little bit longer (I am 6 foot 3!) but overall, an excellent stay with no complaints. Good value for money, and would definitely recommend this hotel if anyone had to go somewhere near by i.e. Birmingham Airport, BP pulse or NEC "

"Hello the room was nice however it would be nice to have slippers staff were lovely bathroom could be cleaner some towels had black marks on them "

"Great location, convenient to city centre and especially Birmingham New Street. Quiet hotel."

"Lovely stay, spa facilities great, kids had a lovely time. Nice walk on the golf course will definitely stay again "

"From the moment we walked into the Grand Hotel yesterday to the moment we left, everything was absolutely first class. The service was spot on, the staff were welcoming and attentive, and the whole experience felt really special. We were offered the option to upgrade to a junior suite, which we took—and wow, it was out of this world. The room was stunning and made the stay even more memorable. Honestly couldn’t fault a single thing. We’ll definitely be booking again and I’d highly recommend it...

"Le chauffage par ventilation n' a pas fonctionne pendant les 3 nuits que j' ai passees a cet hotel bien que j' aie signale ce probleme a l- accueil le premier jour. Ce n' etait pas agreable la nuit et le matin."

"Excellent"

"Great hotel /staff and location "

"The hotel was ok. There have certainly been economies made on the quality and variety of the food. I would avoid the thing they said was a sausage "

"Great stay, will definitely be back. "

"Reception staff fantastic "

"Lovely spacious room unfortunately shower was very poor .Breakfast was amazing great selection. Downside you have to pay £13 parking per day !!we have always had free parking in hotels as a guest ."

"Lovely apartment "

"Way too much construction at this time "

"Nice and neat place to stay. It is totally worth the money. "

"Got a young kid in tears after planning our stop here especially for the pool, no mention of “no kids allowed” in the pool on the website. Please update your advertising of the pool as a tantalizing “rare find” for families who won’t have access to the pool, as we only spring for this fancy place for that reason. "

"Ok"

"Room was always kept clean"