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"Lovely hotel in a great location "

"Hotel shower's poor lack of water pressure Bathroom extractor not working Heated towel rail not working so couldn't dry towels Restaurant food good but small amounts."

"Average hotel. Not th best car park "

"Malmaison is conveniently located a few blocks away from the main train station for Birmingham, and this is in the middle of all the action in the central city, even part of the Mailbox mall with a movie theater and excellent restaurant-bar-pub choices."

"A lovely stay to catch up with some old friends, we particularly enjoyed the afternoon tea."

"Lovely sized rooms. Only downside was the bar stopped serving food at 7pm. "

"Overall, pretty clean, and the included breakfast was good. Due to a last-minute train issue, I wasn't able to use the first night of the trip, but because I chose a non-refundable option, I wasen't able to get a refund for the first night. Not mad at the hotel for this, but just as a heads up."

"Lovely hotel, lots of amenities and great location. Lots of things to offer within if you forget something!"

"Le chauffage par ventilation n' a pas fonctionne pendant les 3 nuits que j' ai passees a cet hotel bien que j' aie signale ce probleme a l- accueil le premier jour. Ce n' etait pas agreable la nuit et le matin."

"Good location, lean room, friendly and helpful staff and great amenities. I enjoyed my stay and would recommend this hotel."

"Great stay, will definitely be back. "

"Close to Birmingham New Street train station, great! Rooms have a more modern style, which is cool! Breakfast area is really nice and the menu served is fresh. There is a small store next to the hotel opened 24 h too! My bed sheets were stained, so it was somewhat uncomfortable, but I would come back still. Recommended in overall! "

"Jacuzzi was lush. Pool ok but small. Staff excellent. Room was ok. But tap never worked properly neither did tv remote. Great having a fridge in room. "

"A quick stay overnight. Very clean and good size rooms."

"Got a young kid in tears after planning our stop here especially for the pool, no mention of “no kids allowed” in the pool on the website. Please update your advertising of the pool as a tantalizing “rare find” for families who won’t have access to the pool, as we only spring for this fancy place for that reason. "

"Clean hotel, staff friendly, room comfortable, good value."

"Sadly the pool was out of action during our stay although arrangements were made to use another hotel a 5 minute drive away. We were disappointed with in room facilities - the fridge had been removed and toiletries were very basic, shampoo no condition, shower gel no body lotion, no shower cap - definitely felt like costs were being cut!"

"Lovely apartment "

"Unfortunately on arrival was told the double room we paid for wasn’t available and was given a dorm with bunk beds. We had checked in in advance and arrived at 10pm so had no other option but to stay. The room was fine, just a little cold and couldn’t close the curtains so was very bright in the morning. Just frustrating when the double was paid for and had no choice but to accept a bunk bed. "

"Ok"