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"Very pleasant staff when arrived. Had to park on the street though as car park was full. The room had a smelly shower drain. ‘Dot’ attempted to fix it but decided to move us. Excellent and newly refurbished room on the top floor. Staff are so friendly and attentive. Nice continental breakfast. ‘Dot’ was working at breakfast too - nothing was too much trouble. This lady needs a promotion!! Thank you"

"Comfortable bed, clean room. Breakfast wasn't good"

"My time at the hotel was not great the days I was there it was very hot; there are no Air conditioning in the both rooms they put a small fan in the room. The fan gives off a hot air instead of cold air. Next thing NO REFRIGERATOR is in the rooms either I had two rooms book under my name and when I checked my friend room it was the same like mine; I went downstairs to entire about the rooms I was told each room doesn’t have Air conditioning or refrigerator; I was so disappointed for my first day...

"Lovely modern rooms and good aircon."

"Wonderful stay . Spa was fab and the breakfast incredible"

"No airport shuttle. Staff said easy access via a monorail, which it turns out was not operating for our early morning flight. 10 minute cab ride $20. Adjoining restaurants in ResortWorld were all sterile and not appealing."

"Quiet and very easy to check in..convenient to trains,buses and tram"

"Perfect for our quick stay in Birmingham"

"Good location, clean rooms, modern facilities Nespresso machine & dishwasher comes handy"

"The Belfry trades heavily on its famous name, but the experience doesn’t justify the premium price. My room was clean but very dated, with no air conditioning and only a noisy fan that made sleeping difficult even before the real issue started. The biggest disappointment was the late-night noise. Guests drinking on the terraces created a constant level of shouting and disturbance that was completely at odds with what you’d expect from a luxury golf resort. I booked expecting a peaceful night...

"I assumed I would be staying in a hotel reflective of the pictures shared, however our actual accommodation was in some of the side rooms, in a building that was definitely worse-for-wear. Most of the services that we had expected to be part of the amenities came with an extra charge - from using the gym and pool, to changing rooms because our fan was broken in the middle of a heatwave (they ended up giving us another fan for free). The staff we interacted with were nice and polite, but I got...

"Lovely hotel, beautiful restaurant, excellent breakfast and staff."

"Spacious rooms, helpful staff, great location, and excellent value. There's a good pub (the Bear) and French Bistro (Bistro Pierre) downstairs. They were in the middle of some renovations while we were there, which is understandable, but the disruption was minimal."

"Good parking, clean room, towels and linen. Tower fan in room was appreciated during the recent heatwave. Lovely cool breeze from the lake from 9pm onwards which was a relief after the heat of the day. Stayed for 2 nights and was pleasantly surprised that the room was refreshed in the morning, including 2 bottles of water, again much appreciated as was the fridge. I took my own food but there is a microwave and communal crockery and cutlery, including wine glasses. 3rd visit and enjoyable every...