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"The Hotel is in need of a makeover. Windows look as though they haven’t been cleaned for years. Crack in the window in our bedroom. Carpets worn and thread bare in places. Corridors smelt of food. Although dogs are allowed didn’t like the fact that owners allowed them to sit on chairs knowing people have to sit on them. Restaurant in real need of redecoration. Dogs barking while having a drink in the bar annoying"

"5 days, 4 nights. No bedsheet change, no room cleaning. Went down twice to ask for the floor to be vacuumed, but was told cleaners have left. We always leave the room in the morning and return in the evening with the sign asking them to clean at the door, yet not cleaned. We had to go to reception to ask for towel change. It's that bad."

"It's a lovely park, staff are fantastic and polite But The bins outside by the pods wasn't emptied the whole time we was there and was overflowing, luckily we bought some bin bags so we could leave a bin bag to insure our rubbish didn't fly everywhere etc, Also I just feel a small fridge or something would be really beneficial as there's a kettle and microwave but no where to store milk or anything,"

"Signature room and restaurant were brilliant"

"Clean. Good location. Good swimming pool."

"The lobby was beautiful and the front desk staff friendly and polite. They were also very welcoming. When we checked in the lobby had a strong oil paint scent that was really hard to deal with but the grandeur of the it was magical. Our room on the other hand was dirty. It was our anniversary so we asked for the rose petals and chocolate add on and we were also travelling with our baby and asked for a cot. All of which were provided. The fake rose petals looked so tacky and thoughtless, I can't...

"Lovely clean modern hotel in the Welsh countryside"

"I enjoyed my stay at the Parkgate hotel. The service was exceptional and although I did not spend much time in my room the room was always clean and quiet. I appreciated my daily water!!"

"Had such a lovely time at the hotel. The staff a lovely and"

"Had a really enjoyable weekend stay 😄"

"Lovely breakfast"

"Perfect location! Wonderful for a solo traveler. Wake up right on the ocean. A walk to both hiking trails and city centre. Beautiful area."

"Very friendly staff and a lovely spacious room."

"Amazing stay the room was lovely with a view of the sea. The breakfast was fabulous and the staff amazing. Great place to stay if you want a high class break."

"The room was average and did not have enough space for four people. The sofa bed was also not prepared when we arrived, so I had to call reception and ask someone to come and set it up. Overall, the room was not as comfortable or convenient as expected for a four-person stay. Stuff was very helpful."

"We had a wonderful stay at the hotel. We had a bit of a disaster previously and this was a real treat! All the staff went above and beyond to make our stay, the memorable one, that it was! We will definitely recommend it to our friends and family!"