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"Budget friendly accommodation, staff were extremely helpful. Nice range of activities and entertainment. Ideally located to explore North Wales."

"Dining room ok .our bedroom terrible filthy carpet.loose wallpaper ceiling was patched Complained to reception got another room which was better but would be no good for a weeks stay. No drawers, big bench like thing to close to bed, curtains had obviously been taken from a downstairs room as they were hanging with at least 1metre on the floor. very dissatisfied and would not go there again overpriced"

"The hotel was dirty! sheets were stained and I was not sure if they had even been changed as there were hair in the bed and on the pillows. The stairs needed a good hoover, there were beds left in the bar and mattress at the bottom of the stairs, the lift would take ages to close the doors as the doors would stick, we gave up a couple of times and just walked up the stairs. Breakfast was very disappointing. The only good thing was the Seaview. I would avoid this hotel, I wish we did."

"Beautiful hotel, staff at reception great. Room was huge but very very hot! Small fan provided but noisy and way too small. Fan on a stand needed. Amenities were brilliant lovely pool area so relaxing. Had 2 x treatments at the spa, they were amazing. Highly recommend"

"Aircon not working in our bedroom. Reported, technician came out, no fixed."

"Excellent welcoming hotel with exemplary service. For the moment of check-in staff were helpful I was able to get into my room a little bit early. The room itself had a very comfortable bed and was exceptionally clean. The only area which I would improve is breakfast. This was because the food could’ve been a little hotter because the scrambled eggs have been sitting there for quite a long time they weren’t great. This would not put me off staying again, but I could get breakfast elsewhere....

"Amazing staff and facilities, the room was clean and presentable."

"The meals (breakfast & dinner) were delicious and our spa experience especially the panoramic views"

"The room was functional but definitely not spacious. The shower extractor fan was not working, which the cleaning staff were clearly very aware of but no repair, causing the whole room to steam up badly. There were NO 120/240volt 2 pin shaver/toothbrush plug sockets anywhere, only USB, poor. We could see a nice quiet garden from our window but prohibited from using it, being reserved for sauna guests. On our first night one of our guests starters didn't arrive until most others had finished...

"Very lovely stay"

"Hotel in an excellent position, close to both the beach and town centre. Staff were very helpful at check in and so were the cleaning crew. There is no parking attached to the hotel but it can be found easily enough. Room had a sea view which was lovely, however it could do with a little redecoration. Good stay though."

"Was really lov"

"We loved the spacious rooms. Free bottle of water was a nice gesture. The rooms are nice and quiet - beds and pillows very comfortable. Bathrooms could possibly benefit from some updates - looking a little tired. Breakfast was good value for money - plenty of choice and nice food. Bar area is lovely - great wine list! All the staff we encountered during our stay were friendly and super helpful. Highly recommend a stay here"

"Extremely disappointed, ruined what was meant to be a special event for my mother 90 years old. The room was in choking state of poor cleanliness. There was mold on the bathroom ceiling, walls , sink and even on the Courtain and the balcony area. It felt unhygienic and uncomfortable to be in. The breakfast was terrible, completely greasy and unappealing. For a place that should be like a treat, this place ruined my special special occasion for my mother 90 years old I have taken photos of...

"Hotel central for city centre"

"DON'T GO THERE. If I could give 0 stars I would. This place shouldn't even exist, the place feels very unsafe (there were drunk people in the "lobby" and no one at the reception and they started straight away talking to us in a manner that did not make us feel welcomed nor safe). Then the receptionist told us that because they had over booked they were going to give us a twin instead of a double, as if that was our fault. The lock room did not work and I had to move the bedside table at the door...

"Nice clean tidy. Friendly and a good breakfast included in the price 😁"