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"The shower in the room and wash hand basin were very small , other than that it was clean and tidy and the staff were excellent"

"Loved our stay"

"Emily at the desk was amazing! Helpful in every way. Hghly recommend the Parkgate for a Cardiff stay."

"Staff always helpful bar lady exceptional made my stay a delight."

"Hotel is a little tired in spots but overall a good location with very friendly helpful staff"

"Room was clean but surprised no water. Distinct lack of water available on site However the hotel was lovely and well kept"

"We thoroughly enjoyed our stay. The room was fine,clean and fresh. The dinner was excellent We were allowed into our room before the official time We will return "

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"Great staff and very clean. A bit dated and no Aircon in our superior double room but the shower was very good. Lovely comfy bed and a great night sleep. Breakfast was fresh and hot. Not much not to like. The location is central for sports and shopping"

"The spa and pool seemed old fashioned and there were no robes provided to make it easy to use the facilities. We only used the pool once and would've used it more."

"Friendly, professional and caring management. Traveling with my handicapped father and the management team was compassionate and very supportive. A+++ experience. I recommend the hotel for those with handicapped family who wish to enjoy a respectful and caring experience."

"Room was clean and staff were helpful, had a family room with 2 double beds. But with having children and in a family room I would expect a child lock on the window. Also they was a screw sticking out through the wood of the room door frame latch plate.. apart from that the hotel was clean and staff were helpful."

"Very clean hotel and located in a very convenient location."

"Great hotel, friendly staff, good spa, decent breakfast (caters for vegetarians), convenient location, value for money!"

"Great location. Room was good for the price with a great view. Lovely and friendly staff. "

"Professional, helpful and friendly staff and always a joy to stay in this beautiful hotel ❤️"

"Nice rooms, breakfast and facilities"

"First the positives - in very good position for the pier and beach, pubs & restaurants. Onsite parking for £10. Nicely decorated, a bar and small seating area out the front. Excellent breakfast cooked to order. Now for the negatives - the hotel is extremely hard to contact to pre book parking although eventually this was done, then there was confusion over my booking for beds for 2 adults & 1 child which was eventually sorted on the day of arrival not ideal and stressful. The fire alarm went...

"Great location, lovely bedroom, good spa, amazing backdrop"