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"The TV remote didn't work for the first couple of days we had to wait for maintenance breakfast not to much of a selection"

"Buena ubicación, limpieza de la habitación y buen desayuno. La única desventaja es si se viaja en verano, ya que no tiene aire acondicionado y hay solo una ventana en la habitación."

"Nice rooms, easy parking. Have a night porter who was very helpful. Have stayed before and would be happy to stay again."

"On arrival they took too long to allocate a room, the staff where not friendly, apart from the lady in the breakfast room. The room was clean but tired looking. Bed comfortable, breakfast good, suppose to be superior room but only a seaview difference from standard. Main problem was the reception staff who couldn't be bothered to welcome visitors or look up from what ever they were doing to interact with guests"

"The hotel's location is very good and easy to access the city center, but it is rather old hotel and needs to be renovated. During our stay (3 nights-4 days), one of the elevators were broken and has not been repaired till our departure. The amenities were poor and the rooms and the facilities were rather old."

"The carpark was very busy over the weekend and, after a long day out, we were forced to park as far away from the hotel as was possible. Weddings and the attraction of the spa probably accounted for this. The food was more than average except for the breakfast which was excellent. The staff, to my knowledge without exception, were very welcoming and noticeably hard working. The room was slightly more spacious than average with spotless facilities and a comfy bed (single). So, for the most part...

"ideally located to visit areas of North Wales Not much within walking distance Cara on hotel reception was excellent and provided some information on surrounding area and arranged best time to visit to spa"

"A lovely historic hotel in a splendid setting."

"The staff were helpful during check-in and all of the staff were polite and efficient during our stay. The breakfast was excellent. Our room was very clean and comfortable. There is limited car parking at rear of hotel at a charge of £10 for 24 hours."

"Nice room for a business trip or one night. Wouldn't be where I would stay for a more relaxed comfortable linger stay but good lication for a city stay at a decent price. I didnt think the breakfast was worth £10 though."

"Great stay in Chester city centre location really handy for dining out in the evening and shopping"

"Lovely hotel for a quick trip to Wales celebrating our mums 86th birthday. Loved the history and, though somewhat dated, the rooms were comfortable."