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"A lot of money for the standards. Broken glass near the outside seating areas clearly left from the night before. The hotel is dated and could do with being modernised. The full English breakfast was awful - undercooked, fatty and tasteless bacon, poor quality sausages, cold toast, no mushrooms was just unappealing."

"It was a great place to stay, staff were friendly and pod was clean. Would deffo stay again!"

"Emily at the desk was amazing! Helpful in every way. Hghly recommend the Parkgate for a Cardiff stay."

"Staff always helpful bar lady exceptional made my stay a delight."

"Lovely hotel staff are great rooms are clean food is superb would recommend this hotel."

"Room was clean but surprised no water. Distinct lack of water available on site However the hotel was lovely and well kept"

"We thoroughly enjoyed our stay. The room was fine,clean and fresh. The dinner was excellent We were allowed into our room before the official time We will return "

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"Close to the castle"

"Very clean hotel but looking a bit tired now, really thinking it needs a bit of a spruce up, upgrade in the rooms. Chipped cabinets, old worn furniture. Quite dated rooms for the park plaza brand. Comfy bed and excellent location so would stay again for this alone, Lovely welcome at check in, asked our plans we said we were dining out and were going to a local food feastival and the guy there gave us two vouchers for complimentary drinks he said “have a drink on us either on the way out or on...

"Friendly, professional and caring management. Traveling with my handicapped father and the management team was compassionate and very supportive. A+++ experience. I recommend the hotel for those with handicapped family who wish to enjoy a respectful and caring experience."

"Room was clean and staff were helpful, had a family room with 2 double beds. But with having children and in a family room I would expect a child lock on the window. Also they was a screw sticking out through the wood of the room door frame latch plate.. apart from that the hotel was clean and staff were helpful."

"Extra charges that weren't that evident till we booked in"

"Very clean hotel and located in a very convenient location."

"Was nent to have early book in at 2 but told no book ins until 3 did not give me a chance to explain and walked off The room very basic a bed a set of draws and wardrobe no bedside tables bed rock-hard and only one pillow the bathroom needed a good cleaning and was only given 1 towel"

"First the positives - in very good position for the pier and beach, pubs & restaurants. Onsite parking for £10. Nicely decorated, a bar and small seating area out the front. Excellent breakfast cooked to order. Now for the negatives - the hotel is extremely hard to contact to pre book parking although eventually this was done, then there was confusion over my booking for beds for 2 adults & 1 child which was eventually sorted on the day of arrival not ideal and stressful. The fire alarm went...

"Professional, helpful and friendly staff and always a joy to stay in this beautiful hotel ❤️"

"Great location, lovely bedroom, good spa, amazing backdrop"

"Nice rooms, breakfast and facilities"