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"Parking fine staff great better set out breakfast clean rooms Only draw back this time was other guests thinking they could smoke weed out side your room from 10.30pm till 01.30 am every ten minutes laughing loud and talking loud and then throwing up loudly all morning but that’s not the fault of the hotel . But will book the main building not the annex next time"

"On arrival staff were very professional, we arrived early and could park and return later, no trouble at all. On site parking is very important and was safe and reasonably priced. The room was basic but very clean and tidy And all we required. All staff I encountered were very professional and polite, nothing too much trouble. The breakfast was all we required, cereal, fruit yoghurt etc full english, toast etc. The best thing about breakfast for me was that unlike other hotels we have stayed at...

"Nice rooms, easy parking. Have a night porter who was very helpful. Have stayed before and would be happy to stay again."

"Beautiful hotel in areas but if you’re planning to stay here with a baby or you are a wheelchair user I’d maybe think again! This hotel is not accessible at all, it’s quite old so has narrow corridors, lots of heavy doors that are shut between corridors & we were put in a room that had no lift access & was at top of a narrow steep staircase - it was completely impossible to get to with a baby & pram! We had to ask to change rooms and the staff on reception weren’t apologetic or friendly at all!...

"Dining room tables weren't cleared unless you asked them to take the plates or left. Breakfast was excellent. Didn't find a public disabled toilet. Rooms cleaned to a high standard daily."

"It was great to have a sea view . On the whole the staff were really kind and helpful .Friday 18th Sept 2026 , had to ask for my pot of tea at breakfast , and felt invisible at the same breakfast session as wasn’t fussed over the way that some of the guests were , this did not apply to the maitre D who was charming at the same session ."

"Firstly, I must say the staff at reception were lovely. We were upgraded as we had a weekend of celebration. This was a lovely gesture and we really appreciated the effort. However, the rooms are very dated and tired looking. I've stayed in other park plaza hotels and this one didn't feel the same. It felt more like a travelodge room. This was not the biggest issue for us though. Our biggest issue was the noise! There are 2 big nightclubs outside of the hotel (room 123). It felt as if I was in...

"Everything about our stay was perfect. Breakfast and dinner in the restaurant was delicious. Clean and comfortable room and bed. Used the pool facilities, great jacuzzi! Overall a great place to stay, would recommend!!"

"The staff were extremely helpful helping us in and out with baggage and helping us in any way we needed. The only disapointment I felt was not taking gluten free that seriously . They did have the bread but meals were another thing and two days I had not choice of sweet. Otherwise I would go there again if we can travel that far another year."

"Lovely hotel for a quick trip to Wales celebrating our mums 86th birthday. Loved the history and, though somewhat dated, the rooms were comfortable."