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"Overall stay was ok and staff were friendly and professional. Very handy for station and city centre Room was quite small and squeezing round bathroom door was awkward. Mattress was too hard."

"Loved our stay"

"I loved this hotel and found it beautiful and clean. Extremely safe to stay on my own and ideal location for shopping and the stadium. Brilliant choice for breakfast which could be hotter though. All staff were really lovely and polite."

"We had no breakfast. Average selection at the bar. "

"Hotel is a little tired in spots but overall a good location with very friendly helpful staff"

"What you would expect for £200 a night"

"We thoroughly enjoyed our stay. The room was fine,clean and fresh. The dinner was excellent We were allowed into our room before the official time We will return "

"Dear Moxy Chester Management, I am writing to formally raise a complaint regarding our recent stay at Moxy Chester, which was unfortunately quite disappointing and uncomfortable. We have stayed at other Moxy hotels on multiple occasions and have always had positive experiences, which makes this stay particularly disappointing. The first issue related to the room temperature on our first night. At approximately 10pm, our room temperature was reading 23 degrees and would not reduce despite us...

"Tired decor, worn, across from castle, night noise."

"Welcome reception was excellent, room was good massive bed. Breakfast was of plenty of choice to eat."

"Friendly, professional and caring management. Traveling with my handicapped father and the management team was compassionate and very supportive. A+++ experience. I recommend the hotel for those with handicapped family who wish to enjoy a respectful and caring experience."

"Very pleasant stay for the night. Room was clean bed was comfortable and staff were friendly. Would deffo recommend."

"Staff very friendly and helpful. Room was well equipped. Breakfast was excellent "

"Great old hotel, sadly now deteriorating. Staff in restaurants very surly and rude. Reception staff very helpful and manager doing a good job."

"The staff are truly amazing!!"

"Will book again"

"Great location, lovely bedroom, good spa, amazing backdrop"