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"Great place to stay."

"We have been here many times and love it, sadly it is really starting to show its age and need a complete makeover. Possible some areas are newer than others so when we return we will be a little more selective in choosing a room. The staff were very friendly and helpful the other amenities as stated are showing their age however it has it all, the pool are amazing. Great locations for family's with kids, it would be great if they could however identify adult couples staying and place them...

"Nous avons aimé séjourner à Taupo DeBretts Spa Resort pendant nos trois nuits en période d’hivers (début août). Les enfants voulaient voir la neige et nous venions de Taupo (Wakapapa). Bien que les chauffages muraux ne fonctionnaient pas dans les chambres, nous avons demandé à bénéficier de chauffages d’appoint qui ont paru amplement suffisants. Le personnel qui est très réactif et attentionné. Notre logement était très bien isolé du froid et propre. il était suffisamment éloigné des autres...

"Centrally located and convenient."

"Very warm snd cozy."

"the property was too old. No shower ,soap n shampoo provide .Bad smell inside property.No water supply in the morning. cant even blush my teeth. I need to make breakfast n rush to Rotorua for hot pool, now i hv to eat outside,pay extra,but cant get in the hot pool as im late. pls make a refund ."

"Great location and good value for multiple bedrooms."

"We chose Taupo Thermal Hotel and Spa as our base for our North Island activities and to have a our own personal spa pool. It was awesome to go on our daily activities to then enjoy soaking in the natural heated mineral pool. The reception was terrific, her bubbly personality was great,talking about our travels so far and letting us know about local activities and a full run down on the facilities they had to offer ."

"Very uncomfertable bed to sleep on.Cost the price as the hilton hotel."

"Good value for money."

"The mattress in the room was excellent, thanks,"

"good value priced accommodation, walkable distance into the city, have everything we need for two nights stay. spa pool is a plus point. will come back to stay again!"

"Room was clean and was good value for the money."

"Enjoyed our stay at the Cascades, very friendly and efficient staff. Good service and highly recommend"

"My first impression as I entered the premise from the car parking area at the rear was less to be desired, but the room itself had character, and I admired the antique furniture (need placemats/coasters to protect the table from cup stains etc) Observations were and I'm going to be straight up. It was outdated and had a musty smell! A fresh lick of paint and removing the carpet in the foyers to the rooms may fix the issue. The bed is on like a step up stage thing, which could potentially cause...

"Lovely and homely, staff very friendly."

"Great location and nice views."