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"They were great and always willing to help."

"When I first checked in, I was put in a room on the lowest floor. There were stairs with no access to lift for that floor. The room was dirty. Fridge was dirty. Bath was dirty. The AC also was dirty and caused me to have allergies. The front desk staff sounded polite and seemed like they were helping, but I was wrong- The manager they spoke to over the phone asked which country I was from (as if this was important to fixing the issue). They also laughed after she made a comment (though I cannot...

"Overall clean and well maintained. The wifi was pretty bad. Majority of my stay did not work. Also alot of power outages but i think that was a city wide problem. Restaurant very pricey compared to local foods and there was a no outside food policy in place."

"It was a very nice stay. We were welcomed greatly. The staff was very nice and helpful. We booked halfboard so we had breakfast buffet and a la carte evening diner. It was very familial and not too crowded. I would recommend 10/10. Diner was a little expensive for these that did not have it included so if you take only breakfast, you will have to count an extra 30€ per night."

"Wir hatten einen sehr schönen Aufenthalt im Hotel Luxury, der vor allem dem außergewöhnlich freundlichen und aufmerksamen Personal zu verdanken war. Eine so herzliche und fürsorgliche Betreuung erlebt man nur selten. Vielen Dank dafür! Das Hotel liegt sehr zentral und der Strand ist in wenigen Minuten zu Fuß erreichbar. Leider hatte unser Zimmer einen starken, unangenehmen Geruch, der vermutlich auf die hohe Luftfeuchtigkeit zurückzuführen war. Als Lösung erhielten wir ein Raumspray, das den...

"I stayed at this 5-star hotel in Sarandë, Albania, and unfortunately my experience was very disappointing. The hotel itself is very big, beautiful, and has a lot of potential, but the management and organization are far below the standard expected from a 5-star property. From the moment we arrived, we noticed problems. We were given only one room card even though there were two people staying in the room, which is very inconvenient. The room also did not have a smart TV, only a basic television,...

"Buffet breakfast was excellent. Rooftop pool area was small but very tranquil. Location was great - very chilled. Across the road from Sophra - best restaurant around. All round winner."

"Very friendly receptionist. Lovely cleaners. Nice breakfast."

"Veel plus en positief, personeel, ontbijt, uitzicht, parkeren, luxe en modern en schoon hotel. Minpunten. Aan drukke weg, airco had niet een optimale werking. Naar strand is nog wel een stuk naar beneden en omhoog lopen."

"Checkin was smooth owner was very accomodating property was clean. However the wifi is terrible kept cutting out made working remote difficult if you have reliable cellular data then it shouldnt be a problem."

"Die Anlage an sich war wirklich sehr schön, es wirkte sehr sauber, Pool und Strand war beides schön. Leider hatten wir vom Essen im Hoteleigenenrestaurant eine Lebensmittelvergiftung. Als ich dies meldete kam keine Entschuldigung. Die Zimmer wurden sauber gemacht, man hat jedoch gemerkt dass nicht unbedingt jeden Tag die Laken oder Handtücher gewechselt wurden. Die Sanur Bar am Strand war wirklich teuer, wenn man in Betracht zieht, dass man in Albanien ist. Fazit: wir würden kein 2. Mal...

"Staff went above and beyond for us throughout our stay. It is a beautiful location in the mountains, and the pool is great with gorgeous view of the sea. However, be aware the property lacks amenities. We arrived at 4pm very hungry and were told the kitchen was closed until 7pm and there is no place to purchase any sort of snacks or food outside of restaurant service and they could do nothing for us except to say sorry. Hotel room is clean and spacious with a great bed, but no safe in the room,...

"Great stay in great location. Staff was helpful and friendly. The pools are very nice and relaxing. Room and Balcony was clean and comfortable. Would definitely recommend and would stay again."

"Good"

"The staff here are truly amazing and the view is stunning. I would stay at this hotel again. It’s important to not it may be a bit far from where you can catch a boat to Corfu and the city center"

"Belle hôtel ! Bien situé!"