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"Nice mountain view. Received an upgrade for one of the rooms..which was a nice surprise."

"The hotel is in an excellent location, very convenient to stores and train. The room was small and didn't have ac."

"Excellent. Great staff"

"This was a charming hotel and we enjoyed our stay. The suite with two rooms and two bathrooms was really nice giving us room to spread out."

"Nice location and cozy clean hotel. Staff is very nice & accommodated."

"Wonderful views from our balcony, very clean and comfortable, would recommend."

"This property is amazing. It was, by far, the highlight of our trip traversing Switzerland. Alexandria at check in was amazing. She helped us to navigate and shift our itinerary due to closures. She was beyond kind. Our room, wow, AMAZING! We had a lovely little balcony with direct views of the Matterhorn. We were so very pleased. I highly recommend Schloss Zermatt. Best breakfast and afternoon snacks."

"The hotel is about a 15-minute walk from the main station. It’s clean, offers minimal amenities, and has a great breakfast. Unfortunately, my stay ended on a very negative note. On my last night, I was locked out of my room after reception had closed. There was no visible emergency contact at the front desk, and if one exists, it certainly wasn’t made clear. I tried reaching out via Expedia chat and WhatsApp, but received no response, even while writing this review. As a result, I had no...

"Everything about the Beausite was perfect. Staff very attentive and friendly. The extras are appreciated-- the slippers, robes, ski locker room (heated for drying out gear), saunas were fabulous. The treats in the room each day were so nice as well. Breakfast buffet was excellent-- I am a tea drinker and loved the tea station. Thank you for an excellent stay!"

"Book the Matterhorn view rooms. Rooms and facilities were superb. Staff was phenomenal. Highly recommended."

"Very nice facility centrally located. We could walk to everything we need. Only yards away from train. Our room had a view of the Matterhorn. Only negative is construction site next to the facility but it had no effect on us"

"Beautiful classic hotel! Breakfast was pretty good! One thing that stands out are the staff, all of them were fantastic! I would definitely come back and stay here again. Plus, bonus the view of the majestic Matterhorn all the time and especially when you wake up! Thank you so much for giving me and my sister a wonderful stay! For the beautiful people of Hotel Monte Rosa, you guys rock!"

"Beautifully quaint hotel with exceptional and helpful staff. Wonderful breakfast, views of the Matterhorn from our room, easy walk around Zermatt, close to Paradise Glacier loading area and easy walk to complimentary bus to train station. Excellent experience start to finish."

"We stayed in room #23 which was much larger than expected and included a balcony overlooking a grassy back yard sitting area with a mountain view. Breakfast was good with scrambled eggs, bacon, sausage, yogurt with fruit and several cold cereals. On sight washer and dryer was very useful. Reception area had a large sitting room that was very homey. The place was very well cared for."

"Loved the location right in town!"

"良かったです。"

"Amazing Matterhorn view. Polite and helpful staff."

"Staff very helpful and the Mountain View is great "