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"Absolutely amazing"

"Great looking lobby. USB cable options attached to room phone didn't work. When I called reception they said "oh yeah, they don't work". Water pressure in the shower was very poor. Shower screen was just the fixed panel of an old 3 panel sliding shower door, with the other 2 removed and a shower curtain in their place. Framing around the remaining panel was very tired and grubby. Probably wouldn't stay there again."

"Helpful staff, and nicely sized room"

"10 10 10 10!!!!! 10s all across the board could not fault it !"

"Excellent location but the property is looking a bit tired and overdue for a refit. Friendly staff and easy check-in and check-out."

"Great location"

"Room with balcony was a bonus, only bad part was the balcony was next to the big vents so they were a tad noisy at night. Room feel was exceptional, I would stay here again."

"Fine hotel"

"CBDの中心でカフェやレストラン、バーなど近くにたくさんあり、部屋は狭めですが、スタッフの対応、清掃など素晴らしく、またぜひ泊まりたいです。"

"清潔で広い部屋でした。 少々古いホテルのようで、設備もつけたした感じもありました。 電子レンジ、冷蔵庫、お皿もありました。 ヤラ川沿のライトアップも良く見えましたが、線路が道路を挟んで部屋と並行していたので夜遅くまで音が気になりました。 疲れて爆睡していれば聞こえないかも。 スタッフの方々は感じが良かったです。"

"Great location. Really helpful staff. Rooms are not huge but perfectly adequate. We will be back !"

"very good experience. they should have sign on the main road not on the side lane lol"

"This is the first time over many years of travel we have given an adverse review. After the first night in our two bedroom unit we identified problems. Having been travelling for sometime we looked forward to washing and drying our clothes in the unit as it advertised having a washing machine and dryer. The dryer had an out of order sign on it! Went to do dishes the next morning and the dishwasher had the same notice! The toilet bowls were dirty. Turned the TV on, you guessed it, not working!...

"Near to most things"

"Nesuto Hotel truly stands out for its warm and accommodating service. Whether you're staying for a quick visit or a longer trip, the staff are attentive and ready to assist with your needs. What especially impressed me was how they promptly helped arrange an ambulance when it was urgently needed, showing genuine care beyond typical hotel services. This level of support made a stressful situation much easier to handle. Overall, Nesuto Hotel comes highly recommended—not just for comfort, but for...

"It was beautiful stay, perfect for a romantic staycation. Staff went above and beyond to make sure we had the very best experience."

"Good"