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"Rooms are rather shabby and old. In need of a renovation. Bathroom door didn’t close properly, fittings were dated. The hotel charged my credit card pre-authorisation charges up to $500 “because of a system error”. This took 10 days to recover into my account."

"The pressure in the shower is fantastic, the problem is there is only a slight difference between atomic energy hot and Antarctic cold"

"Clean and comfortable room with terrific window views. Great location to shops, restaurants, transport and sports stadiums. Staff are very friendly and helpful."

"Front desk staff was friendly We got a room earlier then 3pm They are knowledgeable for we asked them places for nice food and they recommended really good restaurants higher ground cafe 😀"

"Great central location. Nice rooms and bedding"

"The hotel is in a great location and very convenient for getting around the CBD. However, there were a few issues during my stay. The breakfast experience on the first day was disappointing, as the staff member overseeing the breakfast area was not particularly welcoming or helpful. The air conditioning in the room was also not working properly. Most concerning was that a staff member entered the room using a pass key without knocking first, which felt intrusive and uncomfortable, especially...

"Great location Pretty rooms"

"Great service! No complaints. Parking onsite is also amazing!!"

"For those looking for a lower budget option, this is a great stay"

"Good location with very comfy bed. Room was huge compared with other similar hotels. Sound can travel from the street to window (we were on level 3). Buffet breakfast had a wide selection although some warm options were cold."

"Good location. Well appointed. Appreciated the washing machine & dryer. The fridge wasn’t turned on, but was soon fixed by a staff member."

"We had a great short stay, hotel is in a great position, a short walk from Southern Cross Station, tram stops nearby and easy walking distance to food and drinks and Marvel Stadium. Friendly staff, great breakfast options"

"Perfect for families! Rooms were spacious and clean. Would definitely stay again!"

"Awesome, stylish, and new hotel in The Docklands, right on the Yarra River. Spacious rooms with the iconic 1 Hotel vibes. Indoor pool with sauna and steam room were a treat while we visited Melbourne during "winter." Lovely walk along the river where you can find myriad restaurants."

"Good size rooms, a negative would be that room was not ready for on time check in."

"Great location. close walk to Queen Victoria markets and short tram ride into Bourke street mall."