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"Smooth, fast check in, lovely room, amazing breakfast "

"Staff were very friendly and helpful. Love the jacuzzi, swimming pool, and the availability of the laundry machine. Clean room. Location is pretty good."

"Great location. Incredibly clean. Bed and pillows were soft. Looking forward to my next stay"

"The shower in my room made a horrible screeching and thumping noise from both hot and cold taps which made having a shower very unpleasant. Then at midnight I had to listen to the room next door using their shower that was also screeching and thumping. The plumbing needs to be fixed."

"Always a great place to stay"

"Clean room and friendly helpful staff"

"Was good but parking was a bit much 35$ a day"

"Good clean property comfy bed. Close to food and major train station. Great place if going to the footy at Marvel station"

"Beautifully designed hotel with very generously sized rooms, and fantastic amenities. Hotel staff were very welcoming and helpful, however bar staff were rude. Really love the hotel, but soundproofing between rooms is terrible - had to change rooms because of noise, but both rooms had the same noise problem."

"Did not have Breakfast "

"Room was clean and comfortable, washer/dryer was a plus with laundry liquid provided. Sauna was great. Great location in the centre of CBD "

"Room leaking water through the night from upstairs water all over the bathroom and kitchen floor with water running down the walls."

"At checkout, I was told at the second-floor reception that I could leave my luggage on the ground floor. However, there was no staff present there. I left my suitcase, took a photo for reference, and went out. When I returned, it had been taken. I understand that I am partially responsible, but I wish I had been informed in advance that a luggage tag was required. Security at the entrance also seemed limited, and I felt it could be improved. Additionally, I did not feel the surrounding area was...

"Good"

"Great view from higher floor and not too noisy."

"The service at the Grand Hyatt was exceptional, from the warm welcome at reception to the incredibly helpful bell desk. I felt genuinely valued throughout my stay, and the top-notch amenities really added to the experience. It is a fantastic hotel that makes you feel right at home in the heart of Melbourne."

"Wonderful stay"

"There were no teaspoons in the room to stir coffee or sugar when making a cuppa "

"Tv doesn’t work properly and the blinds need to be fixed but great location"