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"Thanks to Manager Alice our stay was wonderful. "

"The room stinks with cigarette smells. Pillowcase and towels have stains"

"Nice comfortable hotel with later checkout at 11am. Our room was not ready so they kept our bags so we could enjoy our stay. Would have liked them to notify us when room was available as I feel 3pm is pretty late in afternoon to get into your room. Staff were friendly and offered a breakfast deal. One lift was closed and this lead to a bit of a wait up and down. Miss the old rooftop pool."

"room had everything and staff very pleasant"

"Great proximity to Melbourne CBD. Big room, comby Queen Bed, lovely linen. Housekeeping very obliging and helpful. Front desk very attentative. If you have allergies, turn air con off in your room, and open the balcony door. Which I did for 7 of the 9 days I stayed."

"beautiful room with an excellent buffet breakfast. staff are all so lovely and the hotel has great amenities. "

"Breakfast good "

"Good"

"Excellent breakfast with many options to meet everyone needs. Staff was helpful to resolve key issue and good recommendations for restaurants."

"Perfect view!"

"All good"

"Warning others DO NOT BOOK HERE! I had a confirmed booking and when I arrived the hotel manager advised me they had over booked and there were no available rooms. There were a half dozen other people in line who were told the same news. It was late and caused me a stressful scramble to find alternative accommodation. "

"Very friendly hotel 5 minute walk to Mel ourbe biggest railway staion , "

"Kleines, kompaktes, praktisches Zimmer.Warmes Frühstück (gut), sonst nicht viel."

"洗濯機があり、非常に早く乾燥する為、毎日使っていました。 ただ、洗剤は1回分しか無い為、自宅から液体洗剤の旅行用パックを持って行きました。 キッチンにはほぼ全てのものが揃っていましたが、調味料はありません。私はオリーブオイルを現地で購入し、お土産として持って帰りました。"

"Property was clean, staff were wonderful and the complimentary breakfast was great."

"What not allow me to use hotel amenities when arriving early to hotel for check in "

"The hotel is excellent and very well located, right in front of Southern Cross Station. The breakfast buffet is spectacular, with a great variety of options. The pool, sauna, and jacuzzi are wonderful and perfect for relaxing. The rooms are very spacious, comfortable, and well-appointed. Highly recommended."

"It’s a 5 star hotel, with 5 star staff for a 5 star stay."

"良かった"