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"This is the 3rd time we have stayed at the Victoria Hotel - the first 2 times were good but this time was awful. The breakfast was horrible, the room smelt, and the staff didn’t even bother to make up our room on one of the mornings. Won’t be back unfortunately, which is a shame."

"Super comfortable room in quiet yet central location so close to everything "

"Excellent value for money and great location close to the station. Nothing flash but perfect for a comfortable and surprisingly quiet stay "

"Good value for the cbd"

"Fantastic breakfast and friendly, caring staff members; definitely a luxurious stay."

"Fresh items, but limited variety of items "

"Staff were helpful at checking. The pool and arcade games were a hit with the kids. breakfast was also great. "

"Awesome Location staff and room "

"Total 5 star experience! We stayed one night and definitely needed two nights to fully enjoy this amazing hotel. The room is immaculate, with a very homely feel to it. We enjoyed the pool and gym. I can’t say much more, except that we can’t wait to stay again!"

"The property is only 2 1/2 years old and the elevator system was fantastic. The gym and sauna/hot tub/swimming pool were all terrific and the hours great. The apartment was very spacious with a well equipped kitchen . Location very convenient. All in all a great stay. "

"Certain facilities were reduced due to maintenance."

"When I arrived the bathroom sink in my room was not draining properly. I called reception and maintenance was sent up straight away, so while not ideal, the service to amend once I notified them was great. Staff were lovely and welcoming and the stay was great!"

"I enjoyed dinner in the restaurant with a cocktail, top class food and beverage "

"It wasn’t clean lolly papers on the floor, my wife wouldn’t shower because of its state, wires hanging out of the TV. Over all not good."

"The breakstaff were helpful and courteous. The food was excellent. "

"Nice room and great location at a reasonable price."

"Great location, however the hotel is dated, in need of an upgrade. Two of the three elevators were not working. it was not what I would have expected from Novotel."

"location close to Royal Exhibition Building and close to restaurants. I liked the plant a tree scheme."