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"Clean and comfy property, helpful staff. A bit away from everything but we knew that. Bfast decent and tasty"

"We loved the room and spa. My kids were really happy. Would definitely love to come back."

"The hotel was well maintained, clean, friendly staff, great menu for breakfast. Close to everything and the with restaurant and bar within no need to go our when tired after travelling. would recommend this hotel and stay again."

"The rooms were nice and clean and had everything you need for a short stay. location is perfect for anyone who wants to see Melbourne CBD"

"Friendly efficient staff clean room comfortable bed "

"Excellent staff that helped us with a variety of requests to make our stay more enjoyable. The breakfast buffet is excellent with western and Asian favorites. The location on Melbourne’s Southbank was a big plus. Plenty of restaurants to choose from and a wonderful promenade along the Yarra River."

"We've stayed af the HGC several times. It's conveniently located in the CBD, close to shopping & transport. Had a couple of very minor issues this time but the staff put them right quickly."

"Lovely gesture giving our 2 year old son a teddy bear at check in. Room was clean and Hotel areas modern and inviting."

"Amazing prioritie"

"Standard pillows were huge (too big). Shouldn’t have to ask for standard pillows."

"The unit was clean, in good condition, and the bed was comfortable. Instant coffee, teabags, sweeteners, and milk were available in the room along with an electric kettle. Breakfast buffet had a wide variety including made to order eggs, very tasty. Check in and out was simple and quick, staff were friendly and helpful. We would stay here again."

"Nice quiet room. The hotel is in a convenient location and the staff are very helpful. My only issue was that the fan in the air-conditioner made a loud grating sound. I had to turn the ac off to sleep."

"Our stay was really nice but a few things were disappointing. We upgraded our room to deluxe but it felt really small. The pool was closed which was disappointing. There were many positives to our stay. Staff were very friendly and attentive. Lovely bottle of wine for our anniversary which was very kind. We were overcharged for cocktails during happy hour but staff assured us we would receive a refund for that. Overall I really nice stay with wonderful staff "

"The service at the Grand Hyatt was exceptional, from the warm welcome at reception to the incredibly helpful bell desk. I felt genuinely valued throughout my stay, and the top-notch amenities really added to the experience. It is a fantastic hotel that makes you feel right at home in the heart of Melbourne."

"Good kitchen clear room"

" N/a had breakfast at the cafe down stairs which was very good. "

"1. Receptionist are very friendly and helpful. 2. Quality of Breakfast and service staff need to improved."

"The room was very neat and clean. Perfect space for a weekend away. Staff very friendly and welcoming. Only downside was parking is offsite and a 5min+ walk away."

"There were no teaspoons in the room to stir coffee or sugar when making a cuppa "