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"Really liked the layout of the room with the large dressing area off the bsthroom. Comfortable beds and very ample breakfast. Would definitely stay again"

"We loved the room and spa. My kids were really happy. Would definitely love to come back."

"Maintenance of room was poor. Sink was cracked & didnt drain. Rm 745"

"The room was clean and comfortable and I had a good nights sleep. The shower was nice and the water was hot. The environment outside the room was quiet. The only downside was the water dripping outside a couple of the rooms. Definitely a trip/slip hazard for people who have mobility issues. Staff were courteous and helpful. The hotel is in a great location and close to southern cross railway station. Free tram zone just around the corner. A quick ride to Bourke Street Mall and shops and...

"Quiet Clean and comfortable Great location for.CBD plans or events Walking distance to station and shops"

"My stay had many positives: the room was comfortable, the hotel was clean and elegant, staff were generally warm and friendly, the location was excellent, and the Diptyque toiletries were a lovely touch. However, several aspects fell below the standard expected of a 5-star hotel. Most concerning was a food safety issue. I advised staff of a prawn/crustacea allergy when ordering chicken satay and asked for no prawn chips. The dish arrived with plain chips, but the “fragrant rice” was mixed with...

"I have a card key do u want me to post it back or bring it back next time. I wasn’t clear enough to get t v to work properly "

"Lovely property, close to the station and a fantastic room."

"Everything about this hotel was amazing. "

"Standard pillows were huge (too big). Shouldn’t have to ask for standard pillows."

"The unit was clean, in good condition, and the bed was comfortable. Instant coffee, teabags, sweeteners, and milk were available in the room along with an electric kettle. Breakfast buffet had a wide variety including made to order eggs, very tasty. Check in and out was simple and quick, staff were friendly and helpful. We would stay here again."

"Nice quiet room. The hotel is in a convenient location and the staff are very helpful. My only issue was that the fan in the air-conditioner made a loud grating sound. I had to turn the ac off to sleep."

"Our stay was really nice but a few things were disappointing. We upgraded our room to deluxe but it felt really small. The pool was closed which was disappointing. There were many positives to our stay. Staff were very friendly and attentive. Lovely bottle of wine for our anniversary which was very kind. We were overcharged for cocktails during happy hour but staff assured us we would receive a refund for that. Overall I really nice stay with wonderful staff "

"The service at the Grand Hyatt was exceptional, from the warm welcome at reception to the incredibly helpful bell desk. I felt genuinely valued throughout my stay, and the top-notch amenities really added to the experience. It is a fantastic hotel that makes you feel right at home in the heart of Melbourne."

"Location and view was fantastic. Kitchen was well accommodated and on site parking (at $35/night) was convenient. The only items lacking in the apartment was a table and chairs for eating our meals. "

"The breakfast was excellent and the staff curtious and always helpful."

"Great hotel Have left a review before 5 stars"

"The room was very neat and clean. Perfect space for a weekend away. Staff very friendly and welcoming. Only downside was parking is offsite and a 5min+ walk away."

"There were no teaspoons in the room to stir coffee or sugar when making a cuppa "