Hotel with a Concierge in Veneto from SAR 544

"I like the hotel and location, the breakfast was good with variety overall everything was good."

"From start to finish this hotel experience was fabulous! The staff. The room and the amenities were excellent. It is located a short walk from busy streets right on the canal. We would stay here again. "

"Staff were great. The hotel is in a great location. The entrance is not what you expect but when you enter the lobby upstairs everything was great. "

"Staff was amazing !!!!!! "

"The spa was an extra €40 to use which the included the hot tub and sauna so this should have been mentioned. There is also a charge to use the shuttle into town which was not explained or advertised. There was no free water in the rooms. To access WiFi that was good enough for video call use was also an extra fee of €20 per day. We got there late on the first eve at 11.20 amd although room service was advertised until 12 we were told there was no kitchen service and absolutely nothing to eat - not even snacks that eve. As much as we liked the hotel, all of the above definitely detracted from the experience. "

"Excellent location, close to everything, staff very helpful and friendly, lovely afternoon-tea, rooms very clean "

"Jenny was the most accommodating hotel staff on duty. She went above and beyond her duties to make sure that we had everything we needed "

"Loved everything about this place, staff is really friendly. Love the size of the room. Just wish they had conditioner, which I needed. "

"Spa war keiner im Haus . Vor den fenstern direkt eine Mauer. Personal unfreundlich. Kreditkarte wurden einfach beträge abgezogen wo ich nicht weiss für was ? Dusche war sehr dreckig .nicht geputzt . Wir waren zu viert auf einem zimmer . Das eine bett war das durchgessesene sofa ,das andere zustellbett eine metallbett wie im zeltlager .es war für das geld eine zumutung und schrecklich. "