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"Staff were very warm and welcoming, provided us with lots of useful information including restaurant recommendations based on what we were looking for. Breakfast was good, room was lovely! Only negative about our stay was a very noisy bar close to the hotel, music was very loud until around 11pm - this is no criticism of the hotel itself and noise was manageable with earplugs despite me being a very light sleeper. Location is perfect and we would stay here again"

"Clean basic room."

"We only stayed a night but the location is incredibly convenient. Easy to get to Santa Lucia and the airport. Also very clean and nice."

"Great breakfast, great location, great staff"

"The apartment was in a fabulous location. It had a lot of room for our family."

"Great"

"We enjoyed our 2 night stay. The front desk staff were super helpful with recommendations on where to eat. Our room had a view to the water canal where we could see gondolas pass by. It was a bit noisy however, but we were on the main level floor. Overall I would highly recommend, location is central, staff are friendly and super helpful and the hotel itself is beautiful."

"Great location"

"The price you pay for a 4.5 star hotel and you get a closet for a room a literally a closet and had to change room which they did. But the room that was given had an upsale with a total amount for the a 5 star hotel in Venice. The rooms do not look like the pictures they’re much different. Overall it is not worth the money at all. And really it just made Venice experience way too expensive and not good enough. "

"We had a twin room, so much furniture in there you couldn't move. The bathroom had the tiniest shower I have seen, you had to go in sideways, if you were a man you wouldn't fit with a weird piece of string hanging down the wall. We had to climb two sets of steep stairs to get to our room hard work if your older. The afternoon concierge was a very nice man very helpful, the morning concierge not so much. The hotel is centrally located which is good, the breakfast was cold despite being on heaters...

"Hotel location was great close to water taxis and gondola and Saint Marks Square. Only thing was the mattress was bad and air freshener in lobby was so strong I was sneezing a lot and runny nose"

"The hotel was very well situated right near the ramp for the boat. The staff was very helpful. Moreno was beautiful. The room was beautiful clean staff was great."

"Awesome place to stay! They have 24-hr security so you can check in at any time after midnight. They have frequent shuttles (you have to book in advance 2.5 € per person) to Venice — People mover station Marttima (Marine) — it’s a 10 min walk to Piazzale Roma or 1 stop by people mover – which is included in the daily vaporetto travel pass if you got one. Honestly, the room has everything you’ll need, including a little patio, a fridge etc and it’s completely private. And the price is unbeatable....

"Very helpful and friendly reception desk staff and concierge service! Large room with many amenities. Hotel is very conveniently located close to the Elizabetta Vaporetto station. My only negative remark concerns the stupid (!) automatic light switch in the bathroom, which always turns on the lights at night when somebody in the double bedroom gets up at night to go to the bathrroom, separated from the bedroom only with a see-through glass wall(!!). But that seems to be a complaint often...

"No breakfast. No elevator. Third floor room. Bathroom needs repairs. Coat hooks missing. Shower needs repair."

"Lovely property. Comfortable accommodations. Helpful, friendly staff. Good location."