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"In booking the hotel, it was not clear if breakfast was included in the base price. At first, I thought I saw something where it was included but then later in booking it showed an extra cost for breakfast so I added that to my expense (not a small amount!). To be fair to the customer, this extra expense should have been clearly stated, especially since I saw many customers simply walking in to eat breakfast with no or little checking by staff."

"Excellent location, superb staff and would have no hesitation in recommending this hotel if you are visiting Venice, it is right off St. Mark's square with easy water taxi service to the airport and all for a reasonable price."

"Great"

"Great location"

"Ok but long walk from historical areas and showers tiny, hard to use, poorly maintained. Breakfast just OK. Tiny rooms."

"Our room was amazing!! We had a suite with an additional Sofa/bedroom. Which was perfect as my early riser hubby could watch tv and I could sleep uninterrupted. Our room had excellent canal views and a HUGE restroom.. Very clean and roomy.. Nice safe in huge closets and it had a nice mudroom type area to hang costs and put shoes❤️ Got great recommendations on places to eat and hotel is very close to Rialto Bridge and Doge Palace.. We walked everywhere. This hotel was the perfect location.. My...

"Great Price"

"I waited to post this to give the hotel a chance to make things right. They didn’t. We checked in on October 7, 2026. The next morning, we woke up to blood smears on the sheets that hadn’t been there before. We suspected bed bugs, and that was confirmed when we found an exoskeleton in the bed. We went to breakfast and discuss next steps, but were too disgusted to eat (On the topic of breakfast, the croissants were chewy and the fruit was translucent due to not being fresh...we never ate...

"Amazing........."