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"There was no elevator that we have to use the stairs going to the attic room! When we arrived i asked if we somebody can help us with pur luggages, & we were told there was none available. Then fortunately the next day, we saw a male staff ,and asked him to help us with the luggages when we check out. Haply that the guy was so nice and we were able to get help!"

"Property was nice, right on the train connection. Staff was nice and friendly."

"Great"

"Very spacious apartment lots of amenities but limited furniture to store clothing and toiletries and no bathroom upstairs."

"Great location"

"The price you pay for a 4.5 star hotel and you get a closet for a room a literally a closet and had to change room which they did. But the room that was given had an upsale with a total amount for the a 5 star hotel in Venice. The rooms do not look like the pictures they’re much different. Overall it is not worth the money at all. And really it just made Venice experience way too expensive and not good enough. "

"My husband and I are very frequent travelers and I will say the amenities and customer service at this hotel was one of the best we have had. We chose the rooftop jacuzzi suite and it was the perfect end to each night. Romana was extremely friendly & helpful throughout our stay and helped us with several restaurant and transportation reservations to ensure a smooth and positive experience. The two gentlemen working the mixology bar were also fantastic at their craft and provided excellent and...

"Amazing property z"

"Great position right next to Rialto Bridge and very close to vaporetto stop Rialto, making it easy to get to from the airport (water bus stops there) and from the vaporetto service or by walking - it's so central. Super helpful staff and someone always available. Good to have breakfast included - not always the case in Venice. Bathroom spotlessly clean. We had an economy standard room on the second floor so no view and it was small and basic, but met our needs well - we only sleep there after...

"Air conditioning and hotel size and view made up of for lobby and minor room lack of cleanliness"

"Beautiful ✨ breakfast excepcional ✨✨✨"

"Great affordable spot. Cozy"

"Great hotel strongly recommended great rooms, great view and butifull Lido and fantastic breakfast, merci everyone"

"Great location, using the boats get off at St Maria d Giglio, and you avoid all bridges and only one small step into the lobby. Remember, you are in Venice where space is a premium, some rooms smaller then others, #312 is a good example!"