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"S"

"The on problem was there no parking close by there parking is $18.00 dollars and you have to carry your clothes from there so far apart it need to be on we’re web page about parking."

"Great location, pet friendly"

"We have always loved staying at this property. It's been over 30 years. The setting is ideal."

"Everything worked except the lighters"

"Great staff. They were extremely friendly and helpful. Probably one of the better hotel breakfast I've had. Wish we could have used the pool but we were only there for a short evening stay. Only issue was that the beds were very hard. I know this is personal preference, but it made it difficult to sleep. On the opposite side, could use some firmer pillows."

"Tracey and Mark are absolutely amazing. So kind and thoughtful, they make you feel like you’re part of their family. House is clean, they are very helpful and accommodating, and breakfast is fantastic. I hope I get a chance to go back, would stay again anytime."

"This is a great resort in South Haven. Staff is really friendly and the rooms are nice. It’s about 2.5 miles to walk to the central part of South Haven for lots of restaurants and bars. I will be back!"

"We have been staying in SoHa for over 20 years and Hotel Nichols was our first place and now again a recent stay. We went back for the charm and central location. The newer owners have improved the property with new furnishings and the outdoor courtyard. They also provide an extensive made-to-order breakfast every morning. The innkeeper and staff were welcoming and service oriented. A great experience!!"

"Had to wait 5 minutes for front desk to arrive from Waterpark for check in. Wall was leaking , blinds wouldn't go up or down with auto switch that was exposed on wall. AC did not work. I give a 1 star because after about 30 minutes at 430AM did the front desk switch us rooms so we could finally get some sleep. Since all booking is 3rd party, there was absolutely nothing to do about our room outside of switching us for 4 hours. The breakfast looked horrible as well so we didn't even eat that...

"The grab and go shop wasn't really stocked with enough Essentials we had to go somewhere else to find a toothbrush and toothpaste other than that everything was Top Notch"

"Great"

"The room was clean and comfortable. The breakfast was good and the staff was pleasant."

"Vibrant colors and comfortable lounge area with breakfast was nice. Free parking was excellent and easy to access. Room was mostly clean but shampoo/conditioner had not been refilled before my stay and were not refilled on my cleaning day. Staff were somewhat helpful but not as helpful as they could have been, especially regarding the snacks for purchase when they were not willing to point to something I was looking for even though I asked and instead let me find it myself."

"We always stay here with our dog when we come to Kalamazoo. The staff is friendly and the rooms and hotel are always clean. And it’s walking distance to a number of great breweries, cocktail bars and restaurants."

"Staff was a little rude when I walked in and tried getting my reserved hotel spot."

"They are under new management and are trying to improve. Staff very helpful."

"The room was perfect. We especially appreciated the shower and its layout."

"clean room, good breakfast, convenient parking. "

"Clean and modern with comfortable bed and good breakfast"