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"Everything was great, Bcz of the lower temp, they don’t have air conditioning but they provided us with fans. Even if we were early, we got our room ready in 10 to 15 mins, staff were very polite and helpful. Food was great. We enjoyed our stay and will recommend to family and friends."

"The hotel is in an excellent location, very convenient to stores and train. The room was small and didn't have ac."

"Excellent. Great staff"

"Very nice and clean place. Staff is excellent."

"Nice location and cozy clean hotel. Staff is very nice & accommodated."

"This property is amazing. It was, by far, the highlight of our trip traversing Switzerland. Alexandria at check in was amazing. She helped us to navigate and shift our itinerary due to closures. She was beyond kind. Our room, wow, AMAZING! We had a lovely little balcony with direct views of the Matterhorn. We were so very pleased. I highly recommend Schloss Zermatt. Best breakfast and afternoon snacks."

"I got an upgrade to their 4 star resort Hotel Porta Cervino. It is brand new property and is really good. Great rooms with Balcony, coffee machine, accesible charging points."

"The hotel is about a 15-minute walk from the main station. It’s clean, offers minimal amenities, and has a great breakfast. Unfortunately, my stay ended on a very negative note. On my last night, I was locked out of my room after reception had closed. There was no visible emergency contact at the front desk, and if one exists, it certainly wasn’t made clear. I tried reaching out via Expedia chat and WhatsApp, but received no response, even while writing this review. As a result, I had no...

"Top of the line stunning hotel! Pool overlooks the Matterhorn. Get on of the balconies rooms 104-107. Will go back!"

"Beautiful classic hotel! Breakfast was pretty good! One thing that stands out are the staff, all of them were fantastic! I would definitely come back and stay here again. Plus, bonus the view of the majestic Matterhorn all the time and especially when you wake up! Thank you so much for giving me and my sister a wonderful stay! For the beautiful people of Hotel Monte Rosa, you guys rock!"

"Comfortable beds, clean rooms, delicious breakfast."

"Alpenblick is a priceless gem at the foot of the Matterhorn! The hotel and grounds are beautiful! The staff was wonderful, the rooms were spacious and the food delicious. It was very peaceful and relaxing during our stay and the best part of our vacation!"

"A few seconds walk from Zermatt train station. We stayed in the Stars Suite for two nights. I cannot think of one negative thing that anyone could say about this hotel, the spa or the staff. The welcome was so wonderful, the apartment was top drawer, the spa (day 5 and day 7 were my favourites) is an experience to really indulge in. The view of the Matterhorn…!! Breakfast is even better than you can imagine. Then on your doorstep are many many fabulous bars, restaurants, boutique shops and...

"We loved our balcony room with the beautiful views"

"Receptionist was a little distant but otherwise the stay was uneventful"

"Lovely Swiss alps style place. Perfectly located walking distance to train, restaurants and shopping. Traditional and well kept and nice breakfast."

"This is a two star hotel, but the quality at which it is kept makes it feel as though it is much, much better! Seriously happy with this hotel, very clean, close to everything (as every hotel in Zermatt is), good water pressure and hot water. Breakfast is good, although if you like bacon/eggs/sausage there isn’t any except some eggs which you have to boil yourself. Other than that there was a wide variety of bread and pretzels, yoghurts, ham, cheese and cereal and some fruit. For the price paid...

"Staff very helpful and the Mountain View is great "

"Convenient location, clean room and helpful and attentive staff. Generous breakfast spread. Spa, indoor heated pool and sauna facilities were an added bonus!"